Road Freight Coordinator

WR Logistics; Lulsgate Bottom; On-site; GBP 29,000 - 35,000; Full time

Job summary

WR Logistics in the Bristol area is seeking a Road Freight Coordinator to manage European road freight shipments from booking to delivery, providing customers with regular updates. The role operates Monday to Friday, 9:00am–5:30pm, backed by a major global logistics business.

As the Bristol office grows, there are opportunities to take on more responsibility and progress within the company. You will negotiate rates, build carrier relationships and ensure accurate documentation, while supporting

Qualifications

• At least one year of European road freight experience.
• Strong customer service and communication skills.
• A good understanding of road freight operations.
• Excellent organisation and attention to detail.
• A proactive approach to problem-solving.
• Competency in Microsoft Word, Excel and Teams.

Responsibilities

• Coordinate European road freight shipments from booking through to delivery
• Act as a key point of contact for customers, providing regular shipment updates
• Build strong relationships with customers, carriers and overseas partners
• Negotiate rates and book transport with approved carriers
• Prepare and check relevant import and export documentation
• Track shipments and resolve delays or operational issues
• Maintain accurate shipment records and prepare completed files for invoicing
• Support the onboarding and development of new customer accounts

Skills

European road freight

Customer service

Communication

Attention to detail

Proactive problem-solving

Tools

MS Word

Excel

Teams

Job description

Road Freight Coordinator

Location: Bristol Area

Salary: Up to £32,000

Hours: Monday to Friday, 9:00am-5:30pm

Are you experienced in European road freight and looking for a secure, long-term career with genuine opportunities to progress?

This is an exciting opportunity to join a major global logistics business with an established international network and a strong reputation within freight forwarding. The company continues to invest in its UK operations and is now developing a newly formed office in the Bristol area.

You will be joining at an excellent time, with the chance to help shape a growing branch while benefiting from the stability, resources and career opportunities of a successful global organisation. As the office expands, there will be genuine scope to take on more responsibility and progress within the business.

Reporting directly to the Branch Manager, you will manage European road freight shipments while delivering a high standard of service to customers.

Responsibilities

• Coordinate European road freight shipments from booking through to delivery
• Act as a key point of contact for customers, providing regular shipment updates
• Build strong relationships with customers, carriers and overseas partners
• Negotiate rates and book transport with approved carriers
• Prepare and check relevant import and export documentation
• Track shipments and resolve delays or operational issues
• Maintain accurate shipment records and prepare completed files for invoicing
• Support the onboarding and development of new customer accounts

Requirements

• At least one year of European road freight experience
• Strong customer service and communication skills
• A good understanding of road freight operations
• Excellent organisation and attention to detail
• A proactive approach to problem-solving
• Competency in Microsoft Word, Excel and Teams
• Additional language skills would be beneficial but are not essential

What's on Offer?

• Salary of up to £32,000, depending on experience
• Monday-to-Friday working hours
• The stability and resources of a major global logistics company
• The opportunity to join a newly established and expanding office
• Genuine career development and progression opportunities
• Direct exposure to an experienced Branch Manager
• The chance to make a visible contribution to the growth of the branch
• A supportive environment that encourages employees to develop their careers
• This role offers an excellent combination of stability, progression and the opportunity to join a growing operation at an important stage of its development.