Road Freight Agent

Expeditors; Manchester; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

23 Days holiday

Private Medical Insurance

Dental and Optical cover

Employee Stock Purchase Plan

Training and Personnel Development Pro

EAP

Job summary

Expeditors in Manchester is seeking a logistics professional to ensure smooth freight process flow and accurate data entry into our operational system. You will track and trace TransconFiles, use TransconWorkflow daily, and coordinate with customers and suppliers to deliver shipments on time.

The role emphasizes compliance with government regulations, strong communication, and continuous process improvement.

Qualifications

• Basic local regulatory knowledge for compliance.
• Global Logistics Industry knowledge.
• Hazardous materials certification preferred.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace TransconFiles and reporting.
• Use export TransconWorkflow daily.
• Ensure accurate and timely client and vendors billing.
• Ensure delivery of freight and timely clearance when applicable.
• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
• Contribute to maintaining good relationships with suppliers.
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow and look for best practices to improve operational efficiency and productivity.
• Ensure all customers' standard operating procedures are in place and updated in the DLSOPs.
• Meet KPI standards in accordance with the Company’s procedures.
• Network communications, timely responses to emails and requests (internal and external).
• Escalation of problems to Management when necessary.
• Promote compliance in diligently following all company policies and regulations with integrity and pride.

Skills

Pro-active

Interpersonal skills

Communication

Listening

Organizational skills

Education

Hazardous materials certification

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

Job Description

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace TransconFiles and reporting

Use export TransconWorkflow on daily basis

Ensure accurate and timely client and vendors billing.

Ensure delivery of freight and timely clearance when applicable

Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.

Contribute to maintain good relationships with suppliers

Meet compliance at all times to regulations internal and external in accordance with government regulations.

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Meet KPI standards in accordance with the Company’s procedures

Network communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications

Basic local regulatory knowledge for compliance

Global Logistics Industry knowledge

Hazardous materials certification (preferred)

Skills:

Pro-active, strong organizational skills.

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• EAP

Successful Candidate must be eligible to work within the UK