Ocean Export Agent

Expeditors; Hull and East Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

23 Days holiday

Private Medical Insurance

Dental and Optical cover

Employee Stock Purchase Plan

Training and Personnel Development Pro

EAP

Job summary

Expeditors in the United Kingdom is seeking an Export Operations role focused on ensuring timely movement of freight and information with exceptional customer service. You will review export documentation from customers, prepare shipments, and coordinate carrier bookings to meet international requirements.

Responsibilities include routing shipments, managing freight receipt with warehouses and hauliers, and producing export paperwork while ensuring compliance with company procedures.

Qualifications

• Experience within ocean export operations or freight forwarding desirable.
• Understanding of export documentation and shipping processes.
• Strong customer service and communication skills.
• Good computer skills (Microsoft Office, particularly Excel and Outlook).
• Strong organisational skills with excellent attention to detail.
• Ability to prioritise workload and work to tight deadlines.

Responsibilities

• Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
• Receive and review export documentation from customers, suppliers, and overseas agents, ensuring all information is complete and accurate prior to shipment processing.
• Prepare export shipments by creating shipping instructions, booking cargo with carriers, and ensuring all documentation complies with customer and international shipping requirements.
• Route shipments by selecting appropriate carriers, vessels, and transit options to achieve the most efficient and cost-effective delivery solutions.
• Manage freight receipt by coordinating the collection and receipt of cargo, liaising with warehouses, hauliers, and customers to ensure cargo is available for shipment as scheduled.
• Process shipments by generating export documentation, customs declarations, bills of lading, and other required paperwork while maintaining compliance with company procedures and regulatory requirements.
• Monitor shipments throughout the transportation process, proactively tracking progress, resolving any issues or delays, and providing regular updates to customers, carriers, and overseas offices.

Skills

Ocean export ops

Export docs

Customer service

MS Excel

Attention to detail

Tools

MS Office

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

Job Description

Ensure timely and accurate movement of freight and information, while providing exceptional customer service.

Receive and review export documentation from customers, suppliers, and overseas agents, ensuring all information is complete and accurate prior to shipment processing.

Prepare export shipments by creating shipping instructions, booking cargo with carriers, and ensuring all documentation complies with customer and international shipping requirements.

Route shipments by selecting appropriate carriers, vessels, and transit options to achieve the most efficient and cost-effective delivery solutions.

Manage freight receipt by coordinating the collection and receipt of cargo, liaising with warehouses, hauliers, and customers to ensure cargo is available for shipment as scheduled.

Process shipments by generating export documentation, customs declarations, bills of lading, and other required paperwork while maintaining compliance with company procedures and regulatory requirements.

Monitor shipments throughout the transportation process, proactively tracking progress, resolving any issues or delays, and providing regular updates to customers, carriers, and overseas offices.

Qualifications

• Experience within ocean export operations or freight forwarding desirable.
• Understanding of export documentation and shipping processes.
• Strong customer service and communication skills.
• Good computer skills (Microsoft Office, particularly Excel and Outlook).
• Strong organisational skills with excellent attention to detail.
• Ability to prioritise workload and work to tight deadlines.

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• EAP

Successful Candidate must be eligible to work within the UK