RNLT Sales Executive

Renault Retail Group; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Leave entitlement

Pension + life

Staff discounts

Loan car scheme

Share scheme

Education seminars

Cycle to work

Gym membership

Maternity/Paternity policy

Eye care

Job summary

Renault Retail Group is recruiting an experienced RNLT Sales Executive for our Battersea store at London Battersea Power Station. You will welcome visitors, explain Renault products, and drive lead generation and appointments.

The role focuses on customer experience, lead management, and conversion to vehicle sales, with commission-based earnings and an OTE of £42,000. A 5-day, 40-hour week includes weekend trading.

Qualifications

• Previous experience in a commission-based sales environment, ideally automotive.
• Strong customer relationship and communication skills.
• Experience with targets and structured lead management processes.
• Knowledge of pricing, finance options and customer purchasing decisions.
• Experience using CRM systems and digital sales tools.

Responsibilities

• Welcome visitors and guide them through the Renault product range.
• Qualify sales opportunities and manage lead follow-up.
• Arrange appointments, demonstrations and test drives.
• Record opportunities and progression in the CRM.
• Work with colleagues to maximise sales and customer satisfaction.
• Support store events and promotions.

Skills

Lead management

Appointment scheduling

Vehicle sales

CRM usage

Digital sales tools

Commission-based sales

Customer experience

Tools

CRM software

Sales management software

Job description

RNLT Sales Executive
rnlt London Battersea, SW11 8BJ
£30,000 pa basic salary + commission (OTE £42,000 pa)

5-day week (40 hours per week including weekend trading)

Renault Retail Group is looking for an experienced sales professional to join our innovative retail concept store at the iconic Battersea Power Station as an RNLT Sales Executive.

rnlt represents a different way of introducing customers to Renault. Rather than a traditional dealership environment, rnlt combines modern retail design, digital experiences, electric and hybrid vehicles, and the wider Renault lifestyle brand in a destination setting designed to attract new audiences to Renault.

As the store continues to evolve, we are looking to strengthen our sales capability by recruiting an experienced sales professional who can combine excellent customer experience with a strong focus on lead management, appointment generation, vehicle sales, and customer follow-up.

You'll join a team that remains highly customer-focused while playing an important role in helping the store convert customer interest into vehicle sales and supporting delivery of the site's commercial objectives.

What You'll Do

• Welcome visitors to rnlt and guide them through the Renault product range
• Respond to customer enquiries, qualify sales opportunities, and proactively manage sales lead follow-up activity
• Arrange appointments, demonstrations and test drives
• Build relationships with customers both in-store and through telephone, email and digital communication
• Present Renault's latest electric, hybrid and combustion-engine vehicles in a clear and engaging manner
• Introduce finance, insurance and associated products in an FCA-compliant manner
• Support customers throughout their buying journey, from initial enquiry to vehicle handover, using our sales CRM to accurately record opportunities and progression within the sales funnel
• Maintain accurate records using CRM and sales management systems
• Work closely with colleagues to maximise customer satisfaction, lead conversion, and both your own and the team's vehicle sales performance
• Support occasional store events, vehicle launches and promotional activities

What We're Looking For

We're keen to hear from candidates with experience in commission-based sales environments and a genuine passion for delivering outstanding customer experiences.

We are particularly interested in candidates who can demonstrate:

• Previous experience in a commission-based sales environment. This may include automotive retail, furniture sales, kitchens, bedrooms and bathrooms, premium electronics, luxury watches and jewellery, travel sales, optical retail, telecommunications, experiential retail, or other consultative showroom-based sales environments
• Strong customer relationship and communication skills
• Experience working with sales targets and structured lead management processes
• Confidence discussing products, pricing, finance options and customer purchasing decisions
• Good organisational and follow-up skills
• Ability to combine a premium customer experience with commercial awareness
• Experience using CRM systems and digital sales tools

Driving Licence Requirement:

A full UK driving licence is essential for this role.Automatic-only licences can be considered.

Hours & Pay

This role is based on a 5-day working week, comprising 40 hours per week and including weekend trading as part of a rota.

Current store opening shifts operate between:

• Monday to Saturday: 9:30am-6:30pm or 11:00am-8:00pm, with 1 hour lunch break

(one week earlies, one week lates)

• Sunday: 12:00pm-6:00pm
• The usual weekly shift pattern will be 4 weekdays plus 1 weekend day

Basic salary is £30,000 pa.Commission-based earnings provide an OTE of £42,000 pa that is achievable and regularly reached.

Company Benefits

• 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing and accessories
• Access to our company loan car scheme
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme