Part-time Brand Ambassador

Renault Retail Group; Greater London; On-site; GBP 15,000 - 21,000; Part time

Job summary

Renault Retail Group on Battersea Power Station in London is seeking a Brand Ambassador for rnlt London Battersea. The role is part-time (20 hours/week) on a fixed-term contract until 31 December 2026, with a pro-rata salary of £15,000 and OTE £21,000, pro-rata.

You will welcome visitors, demonstrate Renault technology, support merchandise operations and process payments, while helping with events and promotions in a busy retail environment.

Qualifications

• Experience in retail or customer-facing environments.
• Calm, organised approach to busy periods.
• Comfort with Google/Apple/Android ecosystems.
• Experience with stock checks, click-and-collect or display support.
• Friendly, grounded communication aligned with Renault brand.
• Attention to detail across stock, payments and customer information.
• Ability to work weekdays and weekends as pattern requires.

Responsibilities

• Welcome visitors and help explore Renault models and merchandise.
• Demonstrate in-car technology and digital displays.
• Support merchandise operations including stock checks and replenishment.
• Assist with customer transactions and order processing.
• Support test-drive enquiries and bookings.
• Contribute to in-store events and promotions.
• Maintain display integrity during busy periods.

Skills

Retail experience

Customer-facing

Stock control

Merchandise operations

Digital displays

Payments handling

Flexible schedule

Proximity to Battersea

Job description

Brand Ambassador – rnlt London Battersea (Part Time, Fixed-Term Contract)
Location: Battersea Power Station, London SW11 8BJ
Salary: £15,000 pa, OTE £21,000 pa (pro-rata)
Hours: 20 hours per week
Fixed-Term Contract Until 31st December 2026

Join Renault's Future-Ready Retail Experience

Renault Retail Group is expanding its presence at the iconic Battersea Power Station with rnlt, our modern, immersive boutique designed to bring the Renault brand closer to the community.

The rnlt space showcases Renault's latest electric and hybrid vehicles alongside lifestyle pieces from the Renault Originals collections. This purposefully compact, experience-driven environment blends warmth, design and digital interactivity, reflecting Renault Group's FutuREady strategy of elevating customer experience and embracing future technologies.

As a Brand Ambassador, you'll help visitors explore vehicles, merchandise and brand culture. This role combines customer-focused interaction with practical retail responsibilities in a busy, high-footfall environment.

To support increased visitor numbers, seasonal trading activity and extended opening hours during the autumn and Christmas period, we are recruiting an additional part-time Brand Ambassador on a fixed-term basis through to 31st December 2026.

This role will help support customer experience, merchandise operations, vehicle enquiries and wider store activities during one of the busiest trading periods of the year at Battersea Power Station.

This role may appeal to candidates who have previously worked as a Product Genius, Product Specialist, Brand Ambassador, Customer Experience Host, Retail Assistant, Sales Assistant or Hospitality Host.

Working Pattern (20 hours per week)

We offer a part-time shift that includes working on one weekday (between Tuesday and Friday) and both weekend days (Saturdays and Sundays).

The working patterns shown below reflect the typical structure of the role. To support extended seasonal trading hours at Battersea Power Station, shifts may finish as late as 9:00pm during the fixed-term contract period.

The shifts will be.

• One weekday (Tue-Fri): typically between 10:00am and 8:00pm
• Saturday: typically between 11:00am and 8:00pm
• Sunday: 12:00pm-6:00pm

During the seasonal trading period in December, some shifts may be scheduled later and finish as late as 9:00pm on the weekdays AND Saturdays.

What You'll Do

• Welcome visitors and support them in exploring Renault's latest electric and hybrid models
• Demonstrate in-car technology, including Google-powered infotainment, Apple CarPlay and Android Auto
• Support customers using rnlt's digital and AR/QR displays
• Assist customers with our Renault Originals merchandise range
• Support merchandise operations including stock checks, replenishment, display updates, item retrieval and customer transactions
• Maintain stock integrity, protect display items during busy periods and prepare "sold" labels when needed
• Maintain store supervision, keep customers informed when stepping away from the main retail area, and process payments and product orders
• Support test-drive enquiries, bookings and ID checks
• Support occasional in-store events, vehicle launches and promotional activities that help bring the Renault brand to life for visitors

What You'll Bring

• Experience in retail, hospitality, customer service or other customer-facing environments
• A calm, organised approach and ability to prioritise during busy periods
• Confidence supporting customers using Google, Apple and Android smartphone ecosystems
• Experience in merchandise operations such as stock checks, click-and-collect, catalogue lookups or display support
• A friendly, grounded communication style aligned with Renault's accessible brand
• Strong attention to detail across stock, payments and customer information
• A practical approach suited to blended vehicle-and-retail environments
• Flexibility to work your agreed weekday/weekend pattern
• Suitability for candidates living within easy reach of Battersea Power Station

Hours & Pay

This role is based on 20 hours per week for the duration of the fixed term.The pro-rata basic salary is £15,000 pa, with pro-rated OTE of £21,000 pa that is achievable.Occasional overtime may also be available.

The fixed-term contract ends on 31st December 2026.

Hired individuals that do well during this contract may be contacted for potential future full-time opportunities at our Battersea store, subject to business requirements.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No agencies please.