Risk & Compliance CSM: Adoption & Renewal

LSEG; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

LSEG is seeking a Senior Associate for their Customer Success team in Greater London. In this post-sales role, you will connect strategic clients with LSEG's solutions, driving successful adoption and value creation. The ideal candidate will hold a relevant degree and possess 2-4 years of experience in the banking sector, specifically in Governance, Compliance, and Risk workflows. Strong interpersonal skills and analytical thinking are essential to ensure optimal customer engagement and retention strategies.

Qualifications

• 2-4 years of experience in banking with a focus on Governance, Compliance and Risk workflows.
• Expert knowledge of Compliance & Risk regulations in financial institutions.
• Ability to work with Fintech companies and partners.

Responsibilities

• Define business outcomes and develop comprehensive success plans.
• Build strong relationships with business decision makers to influence adoption.
• Deliver tailored engagements to increase customer value from LSEG solutions.

Skills

Governance, Risk & Compliance knowledge

Strong interpersonal skills

Analytical thinking

Technology-savvy

Customer service orientation

Education

Bachelor's or Master’s Degree in Economics, Finance, Business Administration

Job description

LSEG is seeking a Senior Associate for their Customer Success team in Greater London. In this post-sales role, you will connect strategic clients with LSEG's solutions, driving successful adoption and value creation. The ideal candidate will hold a relevant degree and possess 2-4 years of experience in the banking sector, specifically in Governance, Compliance, and Risk workflows. Strong interpersonal skills and analytical thinking are essential to ensure optimal customer engagement and retention strategies.