Risk Assurance Manager - Team Lead

Bank of Ireland; United Kingdom; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Lead Compliance Consultant to guide a team in ensuring compliance with UK Financial Services regulations. In this pivotal role, you will lead independent assurance activities, focusing on customer outcomes and risk management. The position offers the opportunity to engage with stakeholders, produce impactful reports, and contribute to the development of compliance strategies. Join a forward-thinking organization committed to fostering a diverse and inclusive workplace, where your expertise will play a crucial role in shaping the bank's risk management framework and enhancing customer satisfaction.

Qualifications

• 5+ years in UK retail banking compliance or risk management.
• Strong knowledge of UK Financial Services regulations.

Responsibilities

• Lead a team of Compliance Consultants for assurance activities.
• Produce clear reports and assurance opinions.

Skills

UK Financial Services regulations

Consumer Duty

Risk management

Team management

Report writing

Stakeholder engagement

Job description

Group Risk Overview

Group Risk guides the Group in defining and articulating risk appetite, providing independent oversight and management of the Group's risk profile. The Group aims to:

• Enable customers, colleagues, and communities to thrive.
• Pursue its ambition to be the National Champion Bank in Ireland and pursue selective international diversification.
• Progress strategic priorities to serve customers brilliantly.
• Transform the Bank.
• Grow sustainable profits.

Group Risk believes that excellent customer outcomes and risk management are connected through culture. The function maintains a strong risk culture, ensuring appropriate structures, policies, and controls are in place to manage risk effectively. Its goal is to support long-term returns through robust risk management, making Group Risk a strategic advantage.

UK Risk Team Responsibilities

The UK Risk Team protects the bank's balance sheet, customers, and reputation while supporting sustainable profitability. It comprises four teams—Credit Risk, Operational Risk & Financial Crime, Conduct & Compliance, and Prudential Risk—with approximately 240 staff across London, Bristol, Belfast, and Solihull. The team plays a key role in achieving UK and Group Risk strategic objectives.

Role: Lead Compliance Consultant

This role involves leading a team of Compliance Consultants to ensure independent, objective assurance activities that assess customer outcomes, risk management, and control operations. The Lead will design and conduct compliance reviews and customer outcome testing aligned with Consumer Duty and the Risk Management Framework.

Key Responsibilities

1. Manage review activities, including scope, objectives, timing, and stakeholder engagement.
2. Engage with stakeholders to support assurance activities, issue resolution, and risk mitigation.
3. Produce clear, impactful reports and assurance opinions.
4. Assist in developing and updating the compliance assurance and testing plans.
5. Deliver high-quality reports and management information on assurance outcomes.

Minimum Requirements

• Strong knowledge of UK Financial Services regulations, especially Consumer Duty and Codes of Practice.
• At least 5 years in UK retail banking compliance or risk management, or 3 years in audit or assurance within retail banking.
• Understanding of banking products.
• Experience managing and developing teams.
• Excellent planning, organizational, and communication skills.
• Attention to detail and report writing proficiency.

Key Competencies

• Customer Focused
• Team Collaboration
• Agility
• Accountability
• Risk Management

Inclusion and Diversity

We are committed to an inclusive and diverse workplace. We welcome applications from all backgrounds and provide accommodations during the recruitment process. If needed, please complete this form for assistance.