Risk And Compliance Specialist - Boots Online Doctor

BOOTS; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Risk and Compliance Specialist to join their team. The role involves managing risk registers, preparing compliance reports, and monitoring regulatory changes. Ideal candidates will have solid experience in compliance and administration, strong communication skills, and the ability to improve processes. The position is full-time with flexible working arrangements available.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling via TELUS Health

Qualifications

• Solid experience providing corporate risk and compliance administration.
• Ability to build strong relationships with colleagues across the organisation.
• Experience with compliance and quality audits.

Responsibilities

• Ensure risk registers are regularly reviewed and updated.
• Prepare reports on compliance status for leadership.
• Research regulatory changes affecting compliance.

Skills

Risk and compliance administration

Written and verbal communication

Relationship building

Compliance and quality audits

Process improvement suggestions

Education

Risk qualifications such as IRM Certification

Job description

Contract: Permanent

Recruitment Partner: Shannon Linton

We are looking for a Risk and Compliance Specialist to join our growing team at Boots Digital Health based at either our London office in Islington or from the Boots HQ in Nottingham on a full-time basis.

Part‑time and flexible working requests will be considered.

About the role

You will report into the Compliance Manager at Boots Digital Health and take the lead on risk management. You will support all departments within Boots Digital Health.

You will be someone who will provide organisation wide support for compliance requirements and help administer compliance matters.

You will be someone who understands the role that risk and compliance plays in underpinning the high quality digital healthcare that Boots Digital Health provides whilst still understanding the daily operational realities of providing care.

Key responsibilities

• Ensuring that the risk registers across the business are regularly reviewed and kept up to date. Work to bring a level of calibration of different risk scoring across areas and flow risks up and down from department to corporate register, assist with scoring and monitoring and tracking of actions.
• Preparation of concise reports and presentation on the status of and updates regarding our compliance position for the senior leadership team and other relevant groups
• Research and monitor changes in the compliance landscape, particularly with our regulators (CQC, GPhC, GMC, NMC, MHRA, RQIA).
• Undertake quality audits to monitor and manage compliance to standard. Ensure that actions are effectively tracked and managed to completion. Raising non‑compliance to management as appropriate.
• Manage data compliance requests, such as SARs and erasure requests promptly and in accordance with the SOP.
• Complete ad hoc risk and compliance tasks relating to all areas of the business.
• Assist staff in the completion of Data Impact Assessments, where necessary.
• Review and assist with the drafting of policies and SOPs.
• Manage the administration of policy reviews, updates and approvals to ensure all are completed in appropriate timescales

What you’ll need to have

• Solid experience providing corporate risk and compliance administration.
• Provide risk and compliance reports at Executive/Board level.
• Strong written and verbal communication skills.
• Able to build strong relationships with colleagues in departments across the whole organisation.
• Perform within tight time constraints, and develop/improve on current processes.
• Able to prioritise requested tasks.
• Experience of compliance and quality audits.
• Ability to make clear suggestions for improving processes and procedures.

It would be great if you also have

• Experience in a tech start/scale up risk and compliance.
• Experience or knowledge of the NHS, healthcare or healthtech industry risk and compliance.
• Risk qualifications such as IRM Certification would be preferred.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.