Risk and Compliance Specialist

Boots UK; England; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

24/7 counselling and support through TELUS Health

Employee Assistance Programme

Job summary

A leading healthcare provider in Islington, UK seeks a Risk and Compliance Specialist to drive risk management initiatives within the Boots Digital Health team. This role will support compliance efforts across all departments and manage compliance-related tasks while understanding the operational needs of digital healthcare. The successful candidate should have extensive risk and compliance experience and strong communication skills, with options for part-time work considered. Benefits include a retirement savings plan and employee discounts.

Qualifications

• Solid experience providing corporate risk and compliance administration.
• Ability to prepare risk and compliance reports at Executive/Board level.
• Strong ability to perform within tight time constraints.
• Experience of compliance and quality audits.
• Perform within tight time constraints and develop/improve on current processes.
• Experience of compliance and quality audits.

Responsibilities

• Lead on risk management and support compliance across departments.
• Regularly review and update risk registers and compliance matters.
• Prepare reports on compliance status for senior leadership.
• Conduct quality audits to ensure compliance standards.
• Manage data compliance requests and draft policies.
• Complete ad‑hoc risk and compliance tasks across the business.
• Assist staff with Data Impact Assessments where needed.
• Review and assist with drafting of policies and SOPs.
• Manage policy reviews, updates and approvals within timelines.

Skills

Corporate risk and compliance administration

Strong written and verbal communication skills

Relationship building

Compliance and quality audits

Relationship building

Process improvement

Time management

Education

Risk qualifications such as IRM Certification

Job description

Boots UK | Islington, England, United Kingdom

Recruitment Partner: Shannon Linton

Contract: Permanent

We are looking for a Risk and Compliance Specialist to join our growing team at Boots Digital Health based at either our London office in Islington or from the Boots HQ in Nottingham on a full‑time basis. Part‑time and flexible working requests will be considered.

About the Role

You will report into the Compliance Manager at Boots Digital Health and take the lead on risk management. You will support all departments within Boots Digital Health and provide organisation‑wide support for compliance requirements and help administer compliance matters. You will understand the role that risk and compliance plays in underpinning the high‑quality digital healthcare that Boots Digital Health provides while still grasping the daily operational realities of providing care.

Key Responsibilities

• Ensuring risk registers across the business are regularly reviewed and kept up to date. Work to bring a level of calibration of different risk scoring across areas and flow risks up and down from department to corporate register, assist with scoring and monitoring and tracking of actions.
• Preparation of concise reports and presentations on the status of and updates regarding our compliance position for the senior leadership team and other relevant groups.
• Research and monitor changes in the compliance landscape, particularly with our regulators (CQC, GPhC, GMC, NMC, MHRA, RQIA).
• Undertake quality audits to monitor and manage compliance to standard, ensuring that actions are effectively tracked and managed to completion; raising non‑compliance to management as appropriate.
• Manage data compliance requests, such as SARs and erasure requests promptly and in accordance with the SOP.
• Complete ad‑hoc risk and compliance tasks relating to all areas of the business.
• Assist staff in the completion of Data Impact Assessments, where necessary.
• Review and assist with the drafting of policies and SOPs.
• Manage the administration of policy reviews, updates and approvals to ensure all are completed within appropriate timescales.

What You’ll Need To Have

• Solid experience providing corporate risk and compliance administration.
• Provide risk and compliance reports at Executive/Board level.
• Strong written and verbal communication skills.
• Able to build strong relationships with colleagues in departments across the whole organisation.
• Perform within tight time constraints and develop/improve on current processes.
• Able to prioritise requested tasks.
• Experience of compliance and quality audits.
• Ability to make clear suggestions for improving processes and procedures.

It Would Be Great If You Also Have

• Experience in a tech start/scale‑up risk and compliance.
• Experience or knowledge of the NHS, healthcare or healthtech industry risk and compliance.
• Risk qualifications such as IRM Certification would be preferred.

Our Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at https://boots.jobs/rewards. Exclusions may apply, eligible roles only.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

When a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.