RICS Property Portfolio Manager

Dove & Hawk, incorporated; Acton; On-site; GBP 77,000 - 94,000; Full time

Job summary

Dove & Hawk in North West London seeks a senior, RICS-qualified Property & Asset Manager to oversee a diverse portfolio, balancing hands-on property management with strategic asset initiatives. You will lead tenant relations, maintenance oversight and compliance while driving value and performance for the portfolio.

This senior role requires a proven track record in managing portfolios, strong commercial awareness, and excellent stakeholder management.

Qualifications

• RICS-qualified with experience in property and/or asset management.
• Proven experience managing a property portfolio combining operational property management with commercial asset management.
• Strong understanding of property maintenance, compliance, leases, service charges and tenant management.
• Experience overseeing contractors, maintenance programmes and external property management providers.
• Commercially aware with understanding of rental income, expenditure control and asset performance.
• Excellent communication, negotiation and stakeholder management skills.
• Strong organisational, analytical and problem-solving abilities.
• Proactive hands-on approach with ability to manage day-to-day matters while identifying longer-term opportunities.

Responsibilities

• Oversee day-to-day management and operation of the property portfolio, ensuring assets are maintained to a high standard.
• Manage tenant and occupier relationships, responding to queries and maintaining high levels of service.
• Coordinate planned and reactive maintenance, liaising with contractors and external managing agents.
• Oversee property inspections and ensure issues are identified and acted upon.
• Monitor property compliance, including health and safety, insurance and legislation.
• Manage service charge budgets, expenditures and maintenance costs.
• Oversee lease-related matters, including rent reviews and renewals.
• Manage arrears, disputes and complex property matters to protect client interests.
• Maintain accurate records and management reports.
• Build relationships with tenants, contractors, consultants and stakeholders.
• Monitor financial and operational performance; develop asset management initiatives.
• Review rental income, occupancy, expenditure and lease events for improvements.
• Identify refurbishment and repositioning opportunities; assist budgeting and reporting.
• Conduct market research and rental analysis to support leasing strategies.

Skills

Property management

Asset management

Tenant management

Stakeholder management

Budgeting

Negotiation

Analytical thinking

Problem solving

Job description

RICS Property Portfolio Manager

North West London | Up to £85,000 DOE

The Opportunity

My client is offering an exciting and exclusive opportunity for an experienced, RICS-qualified Property & Asset Manager to join their team in North West London.

This is a varied, senior-level role combining hands-on property management with strategic asset management, offering responsibility for the day-to-day operation of a property portfolio alongside opportunities to enhance asset value and improve overall performance.

The successful candidate will oversee property management matters, maintain strong relationships with tenants and stakeholders, manage maintenance and compliance, and identify opportunities to improve the performance and long-term value of the portfolio.

This is an excellent opportunity for a commercially minded property professional who enjoys balancing operational responsibilities with a more strategic approach to property and asset management.

Key Responsibilities

Property Management

• Oversee the day-to-day management and operation of the property portfolio, ensuring assets are maintained to a high standard.
• Manage tenant and occupier relationships, responding to queries, resolving issues and maintaining high levels of service.
• Coordinate planned and reactive maintenance, repairs and refurbishment works, liaising with contractors and external managing agents where required.
• Oversee property inspections, ensuring maintenance issues are identified and appropriate action is taken.
• Monitor property compliance, including health and safety, statutory obligations, insurance requirements and relevant property legislation.
• Manage service charge budgets, property expenditure and maintenance costs, ensuring effective cost control.
• Oversee lease-related matters, including rent reviews, lease renewals, tenant liaison and other tenancy or occupational issues.
• Manage arrears, tenant disputes and complex property matters, taking appropriate action to protect the client’s interests.
• Maintain accurate property records, documentation and management reports.
• Build and maintain effective relationships with tenants, contractors, consultants, managing agents and other stakeholders.

Asset Management

• Monitor the financial and operational performance of the portfolio, identifying opportunities to improve income and overall returns.
• Develop and implement asset management initiatives to enhance property value and maximise long-term performance.
• Review rental income, occupancy levels, expenditure and lease events to identify opportunities for improvement.
• Identify opportunities for refurbishment, repositioning and improvements to existing assets.
• Assist with budgeting, forecasting and the preparation of property and asset management reports.
• Conduct market research and rental analysis to support leasing strategies and asset performance.
• Assess property risks and recommend appropriate strategies to protect and enhance asset value.
• Work with internal teams and external advisers to deliver property management and investment objectives.

Key Requirements

• RICS-qualified, with relevant experience in property and/or asset management.
• Proven experience managing a property portfolio, combining operational property management with commercial asset management responsibilities.
• Strong understanding of property maintenance, compliance, leases, service charges and tenant management.
• Experience overseeing contractors, maintenance programmes and external property management providers.
• Commercially aware, with an understanding of rental income, expenditure control and asset performance.
• Excellent communication, negotiation and stakeholder management skills.
• Strong organisational, analytical and problem‑solving abilities.
• A proactive and hands‑on approach, with the ability to manage day‑to‑day property matters while identifying longer‑term opportunities.
• Confident working independently and managing competing priorities across a varied portfolio.

Salary & Benefits

• Salary up to £85,000, depending on experience.
• Senior‑level opportunity within an exciting property portfolio.
• Excellent opportunities for professional development and career progression.
• A varied position offering a balance of property management, portfolio oversight and strategic asset management.

Interested in Hearing More?

If you are an RICS-qualified property professional looking for a varied role that combines hands‑on property management with asset management responsibilities, I would welcome a confidential conversation.