Rewards Partner

Diligenta; Cambridgeshire and Peterborough; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

33 days holiday

Annual discretionary bonus

Personal and career development

Perks at Work

Cycle to Work & Season Ticket loans

Wellbeing programme

Moments that Matter policies

Pension with 6% employer match

Life Assurance

Income Protection

Job summary

Diligenta is seeking a Rewards Partner to join the People Function and help deliver our benefits, recognition, and total reward programmes. You will collaborate with stakeholders to strengthen the employee reward proposition and lead communications to maximise engagement.

Working as part of a small, specialist team, you will support vendor management, benchmarking, and policy compliance while handling day-to-day queries and supporting client implementations.

Qualifications

• Experience in Reward, Benefits, HR or People function.
• Understanding of employee benefits and recognition programmes.
• Strong analytical and problem-solving skills.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proactive mindset with discretion and integrity.

Responsibilities

• Manage the delivery of benefits and recognition offering.
• Partner with the business to enhance the reward proposition.
• Lead colleague engagement campaigns for benefits and recognition.
• Manage annual Reward communications and engagement calendar.
• Oversee administration and data management of employee benefits.
• Engage with benefit vendor providers to ensure smooth operation.
• Monitor market trends and provide insights for improvements.
• Handle day-to-day benefit queries and escalations; support HR teams.
• Support TUPE transfers and new client implementations with reward expertise.
• Deliver benchmarking, provider management, and renewal activities.

Skills

Analytical skills

Stakeholder management

Attention to detail

Organisational skills

Communication skills

Independent worker

Proactive mindset

Discretion and integrity

Job description

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

An exciting opportunity has come available for a Rewards Partner to join the People Function at Diligenta.

As a Rewards Partner, you'll work closely with the Total Reward Lead to support and manage the delivery of our reward, benefits, and recognition programmes, helping to ensure colleagues feel valued, engaged, and rewarded. Working as part of a small, high-performing specialist team, you'll contribute to a range of reward initiatives while partnering with stakeholders across the business to deliver an effective and competitive total reward offering.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

What you'll be doing

• Manage the delivery of Diligenta's benefits and recognition offering.
• Partner with the business to enhance the overall employee reward proposition.
• Lead colleague engagement and awareness campaigns for benefits and recognition programmes, creating clear and impactful communications that drive understanding and participation.
• Manage the annual Reward communications and engagement calendar, ensuring key messages reach the right audiences at the right time.
• Oversee the administration and data management of employee benefits, including private medical cover, group risk benefits and recognition schemes, ensuring accuracy and compliance.
• Actively engage and manage our benefit vendor providers to ensure effective operation of our benefit schemes.
• Monitor market trends, industry best practice and emerging reward initiatives, using insights and data to recommend improvements to Diligenta's benefits offering.
• Act as the subject matter expert for day-to-day benefit queries and escalations, while supporting colleagues and HR teams with advice, guidance and issue resolution.
• Support business projects, including TUPE transfers and new client implementations, providing reward and benefits expertise to ensure a smooth colleague transition.
• Deliver benefits benchmarking, provider management and renewal activities, using data and insight to assess the effectiveness of the reward offering and contribute to wider compensation and reward projects.

What we're looking for

• Previous experience working within a Reward, Benefits, HR or People function, with a genuine interest in developing a career in Reward.
• A good understanding of employee benefits, recognition programmes and wider reward principles, with the ability to apply this knowledge in a business environment.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and provide meaningful insights and recommendations.
• Excellent organisational skills and exceptional attention to detail, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Confidence building relationships with stakeholders at all levels, alongside strong written and verbal communication skills.
• The ability to work independently, take ownership of tasks and initiatives, while also contributing effectively as part of a collaborative team.
• A proactive mindset with a passion for continuous improvement, colleague engagement and enhancing the overall employee reward experience.
• A high level of professionalism, discretion and integrity, with the ability to always handle sensitive and confidential information appropriately.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.