Revenues Operation Team Leader

Essential Employment; Lewisham; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is looking for a Revenues Operation Team Leader to enhance their customer-focused Council Tax service. This full-time temporary role involves collaborating with management to ensure prompt service delivery, quality assurance, and effective debt recovery. Ideal candidates will have a strong background in customer service and operational management, contributing to the protection of client income. Join a dynamic team where your leadership and planning skills will make a significant impact on community service delivery.

Qualifications

• Experience in managing Council Tax services.
• Strong communication and leadership skills.

Responsibilities

• Collaborate with the Revenues Operation Manager for efficient service delivery.
• Ensure quality assurance and resource planning for Council Tax operations.

Skills

Customer Service

Quality Assurance

Resource Planning

Debt Recovery

Job description

Revenues Operation Team Leader needed in Lewisham, £24.35ph PAYE - Reference: RQ1508203

We are seeking a Revenues Operation Team Leader to support the Revenues Operation Manager in delivering an excellent, customer-focused, and inclusive front-line Council Tax service.

The role involves collaborating with the Revenues Operation Manager to ensure the delivery of a prompt and efficient Council Tax service. Responsibilities include quality assurance, resource planning, verifying discounts and exemptions for authenticity, and taking swift action to recover debts where inappropriate awards or deception are identified.

You will assist in ensuring all operational aspects of Council Tax are managed proficiently to protect the client's income.

Role Details

• This is a full-time role on a temporary basis.

Application Process

If you're interested, please apply on our website with your CV or email your CV to [e-mail] quoting the reference number.

Additional Information

• Essential Employment acts as an employment business for this vacancy and is an Equal Opportunities Employer.
• All roles may be subject to pre-employment checks, including references, so please be prepared.
• Due to high volumes of CVs received, we may not respond to all unsuccessful applications. However, you will be contacted by phone if your CV progresses to the next stage.
• Follow us on Twitter, Facebook, LinkedIn, or visit our website at www.essentialemploy.co.uk.