Revenue Systems CRM Admin (Dynamics/Salesforce/HubSpot)

YO AI Labs; United Kingdom; Remote; GBP 65,000 - 101,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support a customer project focused on revenue systems across CRM. You will audit and optimize data, automate processes, and document operational scenarios.

The role requires 4–6 years CRM experience, leadership in implementations, and strong SQL/APIs skills. This is a remote contract based in the United Kingdom with English communication.

Qualifications

• 4–6 years hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

CRM administration

SaaS operations

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

SQL

APIs

Data reconciliation

Job description

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support a customer project focused on revenue systems across CRM. You will audit and optimize data, automate processes, and document operational scenarios.

The role requires 4–6 years CRM experience, leadership in implementations, and strong SQL/APIs skills. This is a remote contract based in the United Kingdom with English communication.