Revenue Executive

Thwaites; Blackburn; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Free parking

Health cash plan with perks

33 days annual leave

Discounted accommodation

Employee Assistance Programme

Pension & Life assurance

Long service awards

Job summary

Thwaites is seeking a Revenue Executive to join our team on a 12-month maternity cover. You will support the Cluster Revenue Manager and Inns General Managers to maximise property rooms revenue through data analysis, pricing, distribution and reporting tasks.

The role is home based with occasional travel to Head Office or properties. Ideal applicants are highly organised, fluent in English and experienced in hospitality revenue management, with strong Excel and PMS knowledge.

Qualifications

• Hospitality background with front office, sales or reservations experience.
• Fluent in English with strong communication.
• Proficient in Excel, Outlook, Word and Microsoft Teams.
• Analytical thinker with ability to manipulate data and pricing strategies.

Responsibilities

• Implement and develop rooms revenue strategy through data trend analysis.
• Maximise total revenue through rate manipulation and restrictions.
• Provide ongoing insights on revenue performance by property.
• Support annual rooms revenue budget delivery.
• Monitor revenue management system and provide accurate reporting.
• Adapt strategies in changing market conditions.
• Oversee distribution channels (OTA, GDS, PMS, direct bookings).
• Load rates across integrated systems to ensure accuracy.

Skills

Excel

PMS Rezlynx

Data analysis

Pricing strategy

Communication

Travel industry knowledge

English fluency

Tools

Rezlynx PMS

Job description

This is a 12 month fixed term Maternity Cover.

We are looking for a Revenue Executive to support the Cluster Revenue Manager and Inns General Managers to maximise the property rooms revenue by assisting with data analysis, pricing, distribution and reporting tasks. You will help monitor booking trends, adjust rates, maintain data accuracy and support the execution of pricing strategies.

Your day to day activities will include:

• Working closely with the Cluster Revenue Manager and individual General Managers to implement and develop rooms revenue strategy through analysis of trends in data to develop a successful revenue strategy.
• Maximising total revenue of the property through rate manipulation and restrictions
• Providing ongoing insight about revenue performance and trends of individual properties
• Participating in the process of delivering the annual rooms revenue budget through revenue strategy.
• Monitoring and controlling all functions of the revenue management system and providing accurate reporting
• Taking the initiative to proactively adapt strategy and tactics in changing market conditions
• Overseeing and maintaining distribution channels, including OTA (Online Travel Agents), GDS (Global Distribution Systems), PMS (Property Management System) direct booking websites, and other third-party platforms.
• Rate loading in all integrated systems to ensure all information entered in is accurate.

This role will be home based with some occasional travel to Head Office or our properties as required.

What are we looking for:

• Highly organised, self-motivated, creative and forward-thinking problem solver
• Inquisitive, logical and objective in your approach
• Loves hospitality and keen to delve into the background. You will have knowledge and experience of hospitality from a rooms perspective preferably from a hotel front office, sales office or reservations background.
• A strong, clear and effective communicator – both written and verbal with the ability to build strong relationships and rapport virtually.
• Resilient, determined, driven and inspired to achieve challenging targets
• An optimistic, independent self-starter with a knack for identifying opportunity
• You will be knowledgeable of the global travel and accommodation market
• Fluent in English.
• Proficient user of Excel, Outlook and Word and Microsoft Teams
• Outstanding time management skills & ability to work under pressure
• Previous Knowledge/use of Rezlynx or another PMS is desirable
• Experience of working with OTA’s (booking.com/ Expedia) is desirable.

In return, we are offering a rewarding role with scope for career progression along with;

• An engaging and supportive environment where you will receive the training and support to develop and progress
• A competitive salary, negotiable depending on experience
• Free parking
• Enhanced maternity and paternity packages
• Health cash plan with access to discounted perks and high street discounts
• 33 days annual leave
• Discounted accommodation, food and drink in our beautiful properties across the country
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Pension & Life assurance
• Long service awards, including free meals and free stays with your friends or family
• Stream - ability to access up to 40% of your wages as you earn them