Re-use Shop Operative

SUEZ; Manchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

SUEZ in Manchester invites applications for a Shop Operative at Boysnope Wharf HWRC. You will run the re-use shop daily, stock and present donations, operate the cash register, and ensure goods are priced appropriately and securely managed.

You’ll promote the charitable mission while delivering excellent customer experience to encourage repeat visits. The role requires retail experience, enthusiasm for sustainability, and flexibility to work shifts including weekends.

Qualifications

• Prior retail experience and enthusiasm for excellent customer service.
• Knowledge of recycling/upcycling or willingness to develop it.
• Flexible attitude; shift and weekend work required.
• Ability to work alone initially and in a team with site staff.

Responsibilities

• Merchandise stock, price items, and present donations for sale.
• Manage stock and communicate stock needs to the re-use hub manager.
• Operate the cash register and reconcile cash/receipts.
• Ensure goods are priced properly and disposed of when rejected.
• Arrange efficient collections and deliveries; maintain shop security.
• Promote the shop’s charitable mission and provide strong customer service.

Skills

Retail experience

Customer service

Flexibility

Cash handling

Tools

POS system

Job description

What will I be doing?

Through our waste contract with Greater Manchester Combined Authority, SUEZ has made a commitment to set up re-use shops on our Household Waste Recycling Centres (HWRC's) to resell donated items and generate £300,000 annually to be re-invested in social projects in Greater Manchester.

As a shop operative you will be in charge of the daily running of our re-use shop, based at Boysnope Wharf HWRC, liaising with the re-use hub manager to make sure the shop is fully stocked and that everything is properly stored or made ready for sale.

This will involve you:

• merchandising stock, organising, preparing, pricing and presenting donations for sale, to increase sales and ensure customer satisfaction.
• manage stock and communicate to the re-use hub manager what stock the shop needs delivering.
• operate the cash register, counting / reconciling cash and credit card receipts, processing returns and refunds
• ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• maintain the security of the shop premises, stock and cash.

You’ll be expected to promote the values of the shop and the charitable nature of the re-use scheme in Greater Manchester, at the same time as providing excellent customer experience to encourage repeat custom and the smooth and profitable running of the shop.

What are the requirements?

You will be passionate about the environment and in particular this re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.

Either you will have knowledge of recycling asnd upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handle financial aspects of retail, along with:

• A flexible attitude to work as shift work and weekend work will be required.
• The confidence to initially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.

Who we are

At SUEZ the efficient and sustainable management of resources around the UK is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world.With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services.

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.