Reuse Shop Manager

Publica Group (Support) Limited; Gloucester; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Driver CPC Training

Flexible Working

26 days annual leave

Employer Pension (5%)

Ubico Perks access

Free PPE on site

On-site parking

Job summary

Publica Group is launching a new reuse shop at Hempsted Recycling Centre in Gloucester. As Reuse Shop Manager you will own the day-to-day operations, recruit and develop a small team, and drive sales of donated items while promoting sustainability in the local community.

You’ll create engaging displays, manage stock and pricing, and ensure great customer service during the Saturday-Wednesday rota, with weekend shifts and car-based duties. Join us and make an environmental impact.

Qualifications

• Full driving licence to drive a range of company vehicles up to and including 3.5 tonnes gross weight.
• GCSEs (A-Cs or equivalent, including Maths and English)
• Previous experience of managing a team
• Experience of delivering excellent customer service in a retail environment
• Good knowledge of Consumer Rights Act.

Responsibilities

• Oversee day-to-day operation of the shop.
• Manage and develop a small team, including recruitment support, training and performance management.
• Create staff rotas to ensure shop is effectively staffed during opening hours.
• Identify, assess and price donated items to maximise resale value and generate income.
• Develop attractive merchandising displays that create a great customer experience.
• Manage stock control, product rotation and sales performance.

Skills

Managing a team

Customer service

Driving licence

Consumer Rights Act knowledge

Education

GCSEs (A-Cs or equivalent, including Maths and English)

Job description

Lead the launch of an exciting new reuse shop and play a key role in turning unwanted items into valuable resources for the local community.

We're looking for an enthusiastic, commercially minded and environmentally conscious Reuse Shop Manager to establish and manage an exciting new reuse shop at Hempsted Recycling Centre.

This is a unique opportunity to take ownership of a brand-new service, helping to divert valuable items from waste and promote sustainability within our local community.

What you'll be doing

• As a Reuse Shop Manager, you'll oversee all aspects of the day-to-day operation of the shop, including:
• Managing and developing a small team, including recruitment support, training and performance management.
• Creating staff rotas and ensuring the shop is effectively staffed and operational during opening hours.
• Identifying, assessing and pricing donated items to maximise resale value and generate income.
• Developing attractive merchandising displays that create a great customer experience.
• Managing stock control, product rotation and sales performance.

This role will operate on summer and winter hours:
Summer 08.15 – 17.20 ( shop opening times 09.00 – 16.00 )
Winter 09.15 – 16.20 ( shop opening times 10am – 15.00 )

The working days are Saturday to Wednesday, the shop is closed on Thursday and Friday every week.

You will need

• Full driving licence to be able to drive a range of company vehicles up to and including 3.5 tonnes gross weight
• GCSEs (A-Cs or equivalent, including Maths and English)
• Previous experience of managing a team
• Experience of delivering excellent customer service in a retail environment
• Good knowledge of Consumer Rights Act.

For more information about this role please see the Job Description/Person Specification.

Special Conditions

• Use of a car for work purposes
• Able to work shifts, which includes weekends

What we can do for you

• Driver CPC Training - We cover all costs to help you stay qualified.
• Learning & Progression - We support your growth, whether you're starting out or moving up.
• Flexible Working – Options include hybrid roles and task & finish shifts.
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave – 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility – Buy or sell up to 1 week of leave.
• Pension Support – 5% employer contribution to your retirement.
• All employees have access to Ubico Perks, our rewards and benefits platform - offering exclusive discounts, deals and cashback on everyday essentials
• 24/7 Support – Free, confidential helpline for you and your family.
• Health & Wellbeing – Free eye tests (role-dependent), flu jabs, and wellbeing resources.
• Workplace Comforts – Free PPE, tea & coffee, and on-site parking.

Interviews will take place on a rolling basis. We reserve the right to close this vacancy early if a suitable candidate is identified before the closing date. We therefore recommend submitting your application as soon as possible.

About Us

We provide vital environmental services across Gloucestershire, Wiltshire and West Oxfordshire - keeping communities clean and green. Our work includes waste and recycling collections, street cleansing, grounds maintenance, building cleaning, managing recycling centres and maintenance of our fleet.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

Permanent

Salary Details: £29,908 - £30,825 Per Annum (including basic and market supplement)

Salisbury

Permanent

Salary Details: £29,908 - £30,825 Per Annum (including basic and market supplement)