Reuse Shop Associate – Retail & Customer Experience

SUEZ; St Erth; On-site; GBP 18,000 - 23,000; Full time

Job summary

SUEZ in the United Kingdom is seeking a proactive team member for our re-use shop. You will manage stock, assist customers, handle cash, and help promote the charitable mission of the scheme.

Working in a small, hardworking team and on-site at HWRC facilities, you will rotate shifts including weekends, delivering excellent service while supporting efficient shop operations and sustainability goals. This role emphasizes customer care, merchandising, and cost-effective running of the shop.

Qualifications

• Passion for environment and reuse project with retail experience.
• Willingness to learn recycling/upcycling and stock merchandising.
• Ability to handle financial aspects of retail.
• Flexible attitude to work as shift work and weekend work will be required.
• Good teamwork and customer service focus.

Responsibilities

• Merchandising stock, organising, preparing, pricing and presenting donations for sale, to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting / reconciling cash and credit card receipts, processing returns and refunds
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You'll be expected to promote the values of the shop andthe charitable nature of the re-use scheme.
• At the same time as providing excellent customer experienceto encourage repeat custom andthe smooth and profitable running of the shop.

Skills

Customer service

Retail experience

Stock management

Cash handling

Teamwork

Flexible shifts

Job description

SUEZ in the United Kingdom is seeking a proactive team member for our re-use shop. You will manage stock, assist customers, handle cash, and help promote the charitable mission of the scheme.

Working in a small, hardworking team and on-site at HWRC facilities, you will rotate shifts including weekends, delivering excellent service while supporting efficient shop operations and sustainability goals. This role emphasizes customer care, merchandising, and cost-effective running of the shop.