Returns Warehouse Operative

Boughey Logistics; Nantwich; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Overtime 1.5x

33 days holidays

Training funded

Pension scheme

Life assurance

Cycle to work

Employee assistance programme

Discounts and savings

Job summary

Boughey Distribution is seeking a Returns Warehouse Operative (counterbalance forklift certified) at the Wardle site. The role runs Monday to Friday, 2pm–10pm, handling customer returns and reintegrating items into stock with occasional admin tasks.

You will maintain accurate records and support safe, efficient warehouse operations. Benefits include weekly pay, enhanced overtime, funded training courses, and a range of employee perks.

Qualifications

• Counterbalance forklift experience is essential.
• Proactive and able to work independently or as part of a team.
• Good keyboard and basic computer skills for logging returns.

Responsibilities

• Operate a counterbalance forklift to collect and transport returned goods back into stock.
• Inspect, sort and process incoming returns; decide next steps (goods in, repair, disposal).
• Log all returns in warehouse systems to keep accurate inventory.
• Load and unload trailers safely to support operations.
• Perform computer-based tasks including updating records and managing emails.
• Carry out light handballing as required.
• Adhere to Health & Safety policy and welfare of self and others.

Skills

Counterbalance forklift certified

Hands-on role

Independent working

Team player

Strong communication

Computer literate

Job description

We are looking for a Returns Warehouse Operative who is counterbalance forklift certified to join our team based out of the Wardle site on a permanent basis working Monday to Friday hours.

You will manage the end-to-end handling of customer returns, ensuring efficient processing, accurate documentation, and seamless integration back into our inventory. The position combines hands-on warehouse operations with occasional administrative tasks in a fast-paced environment.

Why Boughey?

• Weekly Pay: £12.98 per hour
• Enhanced Overtime: 1.5x hourly rate for all overtime hours
• Shifts: Monday to Friday 2pm to 10pm
• Holidays: 33 days per year
• Progression Opportunities: Clear progression pathways across the wider group that operates 2 other business’
• Training Opportunities: Funded, accredited courses.
• Medicash : Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
• Shopping Discounts: Save with discounts at major retailers like Sainsbury’s, Morrisons, Currys, Debenhams and more!
• Travel Savings: Discounts on flights, hotels, and airport parking.
• Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks.
• Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services.
• Enhanced Policies: Enhanced maternity and paternity leave.
• The Usual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!

Day to Day

• Operate a counterbalance forklift to safely collect and transport returned goods from designated areas back into stock in the warehouse.
• Inspect, sort and process incoming returns; assessing condition and determining appropriate next steps ie goods in, repair or disposal.
• Accurately log all returns in warehouse systems to maintain precise inventory records and compliance.
• Load and unload trailers safely and effectively to support smooth supply chain operations and minimise downtime.
• Perform computer-based tasks including updating records, managing email inbox and providing general administrative support as and when required.
• Perform small amounts of handballing as and when required.
• Be aware of and adhere to the Company’s Health & Safety Policy, taking responsibility for the Health and Safety and welfare of yourself and others.

What will you bring?

• Previous experience operating a counterbalance forklift truck is essential
• Comfortable on your feet – this is a hands-on role
• Proactive and capable of working independently when required
• A team player with a positive attitude towards work
• Strong communication skills both written and verbal
• Computer literate with a good attention to detail
• Understanding and appreciation for safe manual handling practices and is Health & Safety aware

Who are Boughey?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on‑…

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age