Returns Operative

Cencora, Inc.; Hilcote; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cencora, Inc. in the United Kingdom is seeking a Returns Operative to ensure returned stock is processed accurately and efficiently. You will verify documentation, update records, and support warehouse operations while upholding quality and safety standards.

The role requires attention to detail, basic PC skills, and the ability to work quickly in a fast-paced environment. It offers opportunities to contribute to continuous improvement and to operate within a regulated, health-conscious setting.

Qualifications

• Previous warehouse, logistics, distribution, or inventory experience.
• Understanding of warehouse processes and stock handling procedures.
• Basic PC and numerical skills.
• Ability to work effectively in a fast-paced environment.
• Strong communication and teamwork skills.
• Desirable: Experience in a regulated warehouse, pharmaceutical, or healthcare environment.
• Desirable: Knowledge of GDP, GMP, or MHRA standards.
• Desirable: CSCP qualification or equivalent.

Responsibilities

• Inspect and verify returned stock against return documentation for accuracy and quality.
• Process returns in line with company procedures and SOPs.
• Complete all receiving paperwork and inventory documentation accurately.
• Tag, transfer, and move returned stock to designated warehouse locations.
• Load and unload transfer trailers as required.
• Undertake returns-related FMD activities in accordance with procedures.
• Maintain accurate records and update operational systems where required.
• Identify and report stock discrepancies, damages, or operational abnormalities to the Returns Supervisor.
• Complete weekly validation checks and support inventory accuracy initiatives.
• Maintain high standards of housekeeping throughout the returns area.
• Support continuous improvement initiatives across warehouse operations.
• Ensure compliance with Health & Safety policies, MHRA, GDP, and GMP standards.
• Operate warehouse equipment only where appropriate training has been completed.
• Carry out additional duties and reasonable requests as directed by management.

Skills

Organisational skills

Communication skills

Attention to detail

Independent and team work

Quality, safety & compliance

Job description

Responsibilities

• Inspect and verify returned stock against return documentation for accuracy and quality.
• Process returns in line with company procedures and Standard Operating Procedures (SOPs).
• Complete all receiving paperwork and inventory documentation accurately.
• Tag, transfer, and move returned stock to designated warehouse locations.
• Load and unload transfer trailers as required.
• Undertake returns-related FMD activities in accordance with procedures.
• Maintain accurate records and update operational systems where required.
• Identify and report stock discrepancies, damages, or operational abnormalities to the Returns Supervisor.
• Complete weekly validation checks and support inventory accuracy initiatives.
• Maintain high standards of housekeeping throughout the returns area.
• Support continuous improvement initiatives across warehouse operations.
• Ensure compliance with Health & Safety policies, MHRA, GDP, and GMP standards.
• Operate warehouse equipment only where appropriate training has been completed.
• Carry out additional duties and reasonable requests as directed by management.

What You'll Be Doing As a Returns Operative, you'll play a key role in ensuring returned products are processed accurately and efficiently. You'll help maintain stock integrity, support warehouse operations, and contribute to a safe and compliant working environment.

Requirements

• Previous warehouse, logistics, distribution, or inventory experience.
• Understanding of warehouse processes and stock handling procedures.
• Good attention to detail and accuracy.
• Basic PC and numerical skills.
• Ability to work effectively in a fast-paced environment.
• Strong communication and teamwork skills.

Desirable

• Experience within a regulated warehouse, pharmaceutical, or healthcare environment.
• Knowledge of GDP, GMP, or MHRA standards.
• CSCP qualification or equivalent.

Skills & Competencies

• Strong organisational skills.
• Good communication skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Commitment to quality, safety, and compliance standards.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.