Returns Operative

Alliance Healthcare Management Services Limited; East Midlands; On-site; GBP 27,000 - 31,000; Full time

Job summary

Cencora is seeking a Returns Operative in Derby to join a busy warehouse operation. You will accurately check, process, and handle returned stock while ensuring quality, safety and regulatory compliance. This role supports inventory accuracy and safe transfer of stock within the warehouse.

Ideal candidates will have warehouse/logistics experience, strong attention to detail, and good communication skills. The position is full-time, with 40 hours weekly and rotating shifts.

Qualifications

• Previous warehouse, logistics, distribution, or inventory experience.
• Understanding of warehouse processes and stock handling procedures.
• Good attention to detail and accuracy.
• Basic PC and numerical skills.
• Ability to work effectively in a fast-paced environment.
• Strong communication and teamwork skills.
• Desirable Experience within a regulated warehouse, pharmaceutical, or healthcare environment.
• Knowledge of GDP, GMP, or MHRA standards.
• CSCP qualification or equivalent.

Responsibilities

• Inspect and verify returned stock against return documentation for accuracy and quality.
• Process returns in line with company procedures and SOPs.
• Complete all receiving paperwork and inventory documentation accurately.
• Tag, transfer, and move returned stock to designated warehouse locations.
• Load and unload transfer trailers as required.
• Undertake returns-related FMD activities in accordance with procedures.
• Maintain accurate records and update operational systems where required.
• Identify and report stock discrepancies, damages, or operational abnormalities to the Returns Supervisor.
• Complete weekly validation checks and support inventory accuracy initiatives.
• Maintain high standards of housekeeping throughout the returns area.
• Support continuous improvement initiatives across warehouse operations.
• Ensure compliance with Health & Safety policies, MHRA, GDP, and GMP standards.
• Operate warehouse equipment only where appropriate training has been completed.
• Carry out additional duties and reasonable requests as directed by management.

Skills

Attention to detail

Teamwork

Communication

Fast-paced environment

Basic PC skills

Numerical skills

Safety and compliance

Education

CSCP qualification or equivalent

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Job Title: Returns Operative
Location: Derby
Salary: £13.54 per hour
Shift Pattern: 40 hours per week, rotating shifts 06:00 - 14:00 and 12:00 - 20:00

Overview

We are seeking a Returns Operative to join a busy warehouse operation in Derby. This role is responsible for accurately checking, processing, and handling returned stock while ensuring full compliance with quality, safety, and regulatory standards. You will play a key role in maintaining inventory accuracy, processing returned products, and ensuring stock is safely transferred to the correct warehouse locations.

Key Responsibilities

• Inspect and verify returned stock against return documentation for accuracy and quality.
• Process returns in line with company procedures and Standard Operating Procedures (SOPs).
• Complete all receiving paperwork and inventory documentation accurately.
• Tag, transfer, and move returned stock to designated warehouse locations.
• Load and unload transfer trailers as required.
• Undertake returns-related FMD activities in accordance with procedures.
• Maintain accurate records and update operational systems where required.
• Identify and report stock discrepancies, damages, or operational abnormalities to the Returns Supervisor.
• Complete weekly validation checks and support inventory accuracy initiatives.
• Maintain high standards of housekeeping throughout the returns area.
• Support continuous improvement initiatives across warehouse operations.
• Ensure compliance with Health & Safety policies, MHRA, GDP, and GMP standards.
• Operate warehouse equipment only where appropriate training has been completed.
• Carry out additional duties and reasonable requests as directed by management.

What You’ll Be Doing

As a Returns Operative, you'll play a key role in ensuring returned products are processed accurately and efficiently. You'll help maintain stock integrity, support warehouse operations, and contribute to a safe and compliant working environment.

Requirements

• Previous warehouse, logistics, distribution, or inventory experience.
• Understanding of warehouse processes and stock handling procedures.
• Good attention to detail and accuracy.
• Basic PC and numerical skills.
• Ability to work effectively in a fast-paced environment.
• Strong communication and teamwork skills.
• Desirable Experience within a regulated warehouse, pharmaceutical, or healthcare environment.
• Knowledge of GDP, GMP, or MHRA standards.
• CSCP qualification or equivalent.

Skills & Competencies

• Strong organisational skills.
• Good communication skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Commitment to quality, safety, and compliance standards.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

About Cencora

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.