Retirement Housing Scheme Manager (Part Time)- Mary Webster House , Camden - £28,079 pro rata p[...]

Origin Housing; City Of London; On-site; GBP 23,000 - 29,000; Part time

Job summary

A community-focused housing organization in London is seeking a Retirement Housing Scheme Manager to oversee Mary Webster House, providing support to vulnerable residents. The part-time position involves ensuring safety and wellbeing for seniors, managing communications, and conducting regular inspections. Ideal candidates should have experience with vulnerable adults, understanding welfare systems, and strong communication skills. This role offers competitive salary and generous benefits, including 25 days holiday and a pension scheme.

Benefits

25-day holiday allowance

Competitive salary

Pension scheme

Annual staff conference

Free employee assistance programme

Qualifications

• Experience in working with vulnerable adults in a semi-independent housing service.
• Knowledge of welfare benefits and health and safety procedures.
• Ability to plan and prioritize work effectively.

Responsibilities

• Act as main point of contact for Residents and families.
• Respond to emergency situations via the Warden Call system.
• Conduct regular scheme inspections including fire safety checks.

Skills

Experience with vulnerable adults

Strong communication skills

Customer-focused experience

Job description

Overview

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities. Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are 'not for profit' and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The Role

Retirement Housing Scheme Manager. You’ll manage our retirement housing scheme Mary Webster House in Camden. Mary Webster House has 14 flats and residents are over 65 years of age and are semi-independent. We’re looking for someone who truly cares about, and has deep knowledge of issues affecting vulnerable people and the elderly. Regular social activities include coffee mornings. As Scheme Manager you will be a committed and motivated person to work closely with and support The Retirement Housing Manager in delivering a high-quality Retirement Housing service to our organisation. This post is predominantly lone working however you will be working as part of a wider team of Scheme Managers providing a high-quality housing service to older people in the Chelmsford, Barnet, Finchley, Camden and Hertfordshire areas. This is a rewarding and exciting position, responsible for building relationships and trust internally within your Origin team and Residents. This is a part-time role working 25 hours a week Monday to Friday.

Responsibilities

• Act as main point of contact for Residents and their families.
• Write and review reports and complete risk assessments.
• Respond to emergency situations received via the Warden Call system during daytime hours.
• Ensure all Health & Safety policies and procedures are maintained within the service including the prompt reporting and follow up of communal repairs.
• Carry out regular Scheme and estate inspections including regular fire alarm tests and fire safety inspections.

What we look for / Qualifications

• Experience in working with vulnerable adults in a semi-independent housing service, and a strong understanding of the needs of Older People.
• Knowledge of welfare benefits and health and safety procedures for this type of service; confident in supporting residents with benefit applications and queries, including making referrals for additional welfare advice and support.
• Ability to plan and prioritise work, adapt to change, meet deadlines, and work towards targets.
• Experience in a customer-focused environment, preferably in the housing sector.
• Strong communication skills across diverse audiences and cultures; good IT skills.

Values and Benefits

• Our core values are at the heart of how we work: Take the lead; Create energy; Build trust; Be generous; Stay grounded; Remember the little things.
• We are committed to the wellbeing of our people and to creating an environment that promotes diversity, equity, inclusion and belonging.
• Benefits include:
• A generous 25-day holiday allowance plus bank holidays, increasing with time, with the opportunity to buy and sell leave.
• Competitive salary of £28,079 per annum pro rata for part-time hours.
• 2 additional 'giving something back' volunteer days.
• A pension scheme with contributions from 4% - 8% of salary.
• Family leave, compassionate leave and enhanced maternity pay.
• Simply Health cash plan covering health appointments (physiotherapy, dental, opticians).
• Interest-free loans to help spread the cost of a season ticket or other big purchases.
• Annual staff conference, team away days and annual team meal allowance.
• Access to Perk Box for savings on everyday purchases and more.
• Free employee assistance programme and opportunities to join staff network groups.
• Refer a friend bonus.