Retirement Housing Facilities Coordinator

4Recruitment Services Ltd; Luton; On-site; GBP 21,000 - 27,000; Full time

Job summary

4Recruitment Services Ltd in Luton is seeking a Retirement Housing Facilities Assistant to manage maintenance, security and utilities across our client’s retirement properties. You will act as a key-holder, coordinate contractor access, monitor safety procedures and support residents with facilities-related queries while upholding high service standards.

This role suits a proactive individual with facilities experience who can prioritise tasks and communicate effectively with residents and

Qualifications

• Facilities management experience.
• Excellent customer services skills.
• Understanding of working with older people or public/service providers.
• Health and safety awareness within housing/building contexts.

Responsibilities

• Be a key-holder and ensure security of communal areas.
• Manage access for residents, contractors and visitors.
• Facilitate contractor visits for repairs and maintenance.
• Coordinate access for utility companies for essential services.
• Monitor laundry and communal areas, resolve complaints.
• Oversee cleaning standards and ensure welcoming environments.
• Assist residents with rent account queries and arrears.

Skills

Facilities management

Customer service

Health & safety awareness

Older people experience

Job description

4Recruitment Services Ltd in Luton is seeking a Retirement Housing Facilities Assistant to manage maintenance, security and utilities across our client’s retirement properties. You will act as a key-holder, coordinate contractor access, monitor safety procedures and support residents with facilities-related queries while upholding high service standards.

This role suits a proactive individual with facilities experience who can prioritise tasks and communicate effectively with residents and