Retail Travel Consultant

Travel Trade Recruitment Limited; Milton Keynes; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Bonus scheme

Staff travel discounts

Pension scheme

Training & career development

Additional leave

Team events

Job summary

Travel Trade Recruitment Limited is seeking an experienced Retail Travel Consultant to join a busy independent agency in Central Milton Keynes. You will sell worldwide holidays, design bespoke itineraries, and deliver exceptional customer service to build lasting client relationships.

We are looking for at least 1 year in a travel agency, a proven sales track record, strong communication skills, and the flexibility to work weekends.

Qualifications

• Minimum 1 year's experience in a travel agency (essential).
• Strong sales track record with a commercial mindset.
• Confident communicator with excellent interpersonal skills.
• Flexible to work retail hours, including weekends.

Responsibilities

• Selling a wide range of worldwide travel products, including package and tailor-made holidays
• Building strong, repeat customer relationships through excellent service
• Creating bespoke itineraries to suit individual client needs
• Managing enquiries across phone, email, social media, and in person
• Working towards and exceeding agreed sales targets

Skills

Travel agency experience

Sales track record

Customer service

Interpersonal skills

Team collaboration

Attention to detail

Tour operator systems

Weekend availability

Job description

Are you an experienced Travel Consultant looking to take the next step in your career within a successful independent agency?

An established and growing independent travel business is seeking a confident and knowledgeable Retail Travel Consultant to join its high-performing team in Central Milton Keynes. This is an exciting opportunity for someone with a passion for travel, strong sales ability, and a desire to progress within a supportive and expanding organisation.

Working with a wide network of global suppliers, you'll create tailor-made travel experiences for customers-from short-haul getaways to complex, multi-centre itineraries. This role offers variety, autonomy, and the chance to build long-lasting client relationships.

Key Responsibilities

• Selling a wide range of worldwide travel products, including package and tailor-made holidays
• Building strong, repeat customer relationships through excellent service
• Creating bespoke itineraries to suit individual client needs
• Managing enquiries across phone, email, social media, and in person
• Working towards and exceeding agreed sales targets

About You

• Minimum 1 year's experience in a travel agency (essential)
• Strong sales track record with a commercial mindset
• Passionate about travel and delivering exceptional customer experiences
• Confident communicator with excellent interpersonal skills
• Able to work independently and collaboratively within a team
• Highly organised with strong attention to detail and multitasking ability
• Familiar with tour operator systems
• Flexible to work retail hours, including weekends

What's on Offer

• Competitive salary with an attractive bonus scheme
• Excellent staff travel discounts
• Pension scheme
• Ongoing training and career development opportunities
• Additional leave
• Company events and a supportive team environment

Working Hours

• Monday to Saturday: 9:30am - 5:30pm
• Sunday: 11:00am - 5:00pm