Retail Travel Advisor: Commission, Holidays & Growth

TUI; Coventry; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Discounts

Extra time off

Health & wellbeing

Career development

Pension & life cover

Job summary

TUI in Coventry Arena is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products in a lively retail setting.

You will deliver excellent service, hit sales targets via a commission scheme, and assist customers face-to-face and virtually while learning new systems to enhance bookings.

Shifts vary week to week, including weekends and bank holidays, with benefits such as pension, health support and staff discounts.

Qualifications

• Excellent customer service and a passion to go above and beyond.
• Strong drive to achieve sales targets with a commission scheme.
• Ability to prioritise multiple tasks in a fast-paced retail environment.
• Willingness to adapt to changing processes and systems.
• Team player who communicates effectively with customers and colleagues.

Responsibilities

• Inspire customers to choose and book holidays, cruises, and UK breaks.
• Strive to exceed sales objectives through active selling and product knowledge.
• Handle face-to-face and online customer enquiries and resolve questions or complaints.
• Learn and use evolving systems to enhance customer experiences and bookings.

Skills

Customer service

Sales targets

Prioritisation

Adaptability

Team player

Organisation

Effective communication

Tools

Point of sale systems

CRM tools

Job description

TUI in Coventry Arena is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products in a lively retail setting.

You will deliver excellent service, hit sales targets via a commission scheme, and assist customers face-to-face and virtually while learning new systems to enhance bookings.

Shifts vary week to week, including weekends and bank holidays, with benefits such as pension, health support and staff discounts.