Retail Travel Advisor

TUI AG; Rough Hills; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Commission scheme

Holiday benefits

Health & wellbeing benefits

Pension scheme

Zusammenfassung

TUI invites you to join our Wolverhampton Superstore as a Travel Advisor. You will help customers choose holidays, cruises, UK breaks and add-ons, while delivering exceptional service and expert destination knowledge.

You will work a varied shift pattern, including weekends and bank holidays, with opportunities to earn commission and benefit from employee discounts and wellbeing support.

Qualifikationen

• Outgoing personality and a passion for helping customers.
• Ability to understand customer needs and recommend appropriate holidays and add-ons.
• Strong communication and interpersonal skills to build rapport.

Aufgaben

• Inspire customers and colleagues while delivering a fun, engaging shopping experience.
• Aim to exceed sales targets and work towards commission opportunities.
• Adapt to changing situations and assist customers face-to-face and online.
• Investigate and resolve customer questions or complaints efficiently.

Kenntnisse

Customer service

Sales driven

Communication

Team player

Jobbeschreibung

Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Wolverhampton Superstore, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

• - TUI offers much more than just starting salary of £13.09 per hour
• - Be rewarded for exceeding your targets with our commission scheme
• - Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
• - Benefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career
• - Investment in your development and career progression
• - Pension scheme and life assurance

ABOUT THE JOB

• - Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• - Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
• - You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• - If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint