Retail Travel Advisor

jobs24.co.uk; Bridgnorth; On-site; Full time

Job summary

Join a forward-thinking company as a Travel Advisor, where your passion for customer service will shine. In this dynamic role, you'll embrace challenges and exceed sales targets while receiving comprehensive training on cutting-edge systems. You'll become a destination expert, helping customers create unforgettable holiday experiences. With a commitment to inclusivity and care, this role offers flexible shifts, competitive pay starting at £12.58 per hour, and a rewarding commission scheme. Enjoy fantastic benefits, including holiday discounts and a strong focus on your career development. This is your chance to make a real impact in the travel industry!

Benefits

Commission Scheme

Holiday Benefits

Discounts

Health and Wellbeing Programs

Career Development Investment

Pension Scheme

Life Assurance

Qualifications

• Strong customer service skills with a focus on sales and target achievement.
• Ability to adapt to changing circumstances and resolve customer complaints.

Responsibilities

• Engage customers to create memorable holiday experiences.
• Investigate and resolve customer questions or complaints effectively.

Skills

Customer Service

Sales Skills

Problem Solving

Adaptability

Tools

Sales Systems

Job description

Your drive to achieve will lead you to exceed your sales objectives. In Retail, we call it 'Smashing your Targets'.
- You'll embrace change and rise to the challenges of a customer-engaged role, both face-to-face and virtually.
- If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint.
- As technology advances, so does TUI; you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Here at TUI, you'll find we're an inclusive company with a culture of care. By joining the Retail Team as a Travel Advisor in our Chorley store, we'll support you to become a destination expert so that you can recommend and sell holidays, cruises, UK breaks, and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at some of our busier stores.

ABOUT OUR OFFER

- TUI offers more than just a basic salary, which already starts at £12.58 per hour.
- Be rewarded for exceeding your targets with our commission scheme.
- Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.
- Benefit from our Health and Wellbeing across key areas: Financial, Health, Social, Community, and Career.
- Investment in your development and career progression.
- Pension scheme and life assurance.