Retail Trading Associate: Sales, Optics & Guest Experience

Wildfowl and Wetlands Trust; Slimbridge; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free entry to wetland centres

Colleague discount

Pension scheme

Job summary

Wildfowl and Wetlands Trust is looking for proactive individuals to join our trading team in the charity’s retail shop. You will welcome visitors warmly, help maximise sales and membership recruitment, and contribute to the shop’s high standards of service and presentation.

Full optics training will be provided and you may assist across visitor services and catering as needed. This casual role offers ad hoc hours with weekend and holiday shifts.

Qualifications

• Experience of working in a team.
• Confident using an EPOS till system.
• Creative visuals through merchandising.
• Exceptional customer service skills to engage visitors.

Responsibilities

• Serve visitors in the retail shop and support membership recruitment.
• Maximise sales and promote optics and other products.
• Keep shop well stocked and tidy, assist across departments as needed.
• Provide a warm welcome and contribute to high standards of service.

Skills

Teamwork

EPOS till system

Visual merchandising

Customer service

Job description

Wildfowl and Wetlands Trust is looking for proactive individuals to join our trading team in the charity’s retail shop. You will welcome visitors warmly, help maximise sales and membership recruitment, and contribute to the shop’s high standards of service and presentation.

Full optics training will be provided and you may assist across visitor services and catering as needed. This casual role offers ad hoc hours with weekend and holiday shifts.