Retail Team Leader: Inspire Staff, Drive Great Service

Henderson Group; Crumlin; Remote; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Employee assistance programme

Job summary

Henderson Group in Crumlin (EUROSPAR Crumlin) is seeking a Team Leader to join our busy store. You will lead the store team, support the Manager, and help deliver a first-class customer experience.

Working hours include 42.5 per week with shifts Monday to Sunday 6am–midnight. The role requires at least 6 months supervisory experience in retail and a proactive, customer-focused approach.

Qualifications

• Previous store retail experience with at least 6 months in a supervisory role.
• Strong listening, interaction and communication with customers and team.
• Target-driven with focus on continuous improvement and teamwork.

Responsibilities

• Lead store team and follow store policies, standards and practices.
• Be responsible for store operations in absence of other leaders.
• Support Store Manager to maximise performance and implement plans.
• Promote community initiatives with the team.

Skills

Supervisory experience

Customer service

Communication

Team leadership

Job description

Henderson Group in Crumlin (EUROSPAR Crumlin) is seeking a Team Leader to join our busy store. You will lead the store team, support the Manager, and help deliver a first-class customer experience.

Working hours include 42.5 per week with shifts Monday to Sunday 6am–midnight. The role requires at least 6 months supervisory experience in retail and a proactive, customer-focused approach.