Retail Team Leader – Growth & Service Excellence

Toolstation

Basingstoke

On-site

GBP 24,000 - 30,000

Full time

4 days ago

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Benefits offered by this job

30 days holiday

Pension scheme

Bonus scheme

Cycle to work

Save and buy as you earn

Staff discounts

Financial education

Recognition awards

Discounts at other retailers

Family-friendly policies

Job summary

Toolstation in Basingstoke is seeking a Retail Supervisor to lead a busy team for a 40-hour week. You’ll cover early starts and late finishes as store needs demand, welcome customers with a smile and ensure great service while managing deliveries and shelf stock.

You’ll develop as a leader in a fast-growing multi-channel retailer and benefit from training, a supportive team, and our range of employee benefits.

Qualifications

Hard work and passion for delivering great service.
Love of team work and getting hands dirty when needed.
Positive attitude to ensure great customer experience.
Reliability and flexibility to meet store needs.
Be yourself and bring your personality to work.

Responsibilities

Supporting: stand in for Store Manager, motivate and coach the team to grow sales and hit targets.
Mucking in: check deliveries, stock shelves, keep the branch clean and orders prepared.
Delivering great service: ensure a friendly customer experience even when busy, coach others to do the same.
Building relationships: ensure customers have everything they need for their job.
Creating a positive environment: maintain product availability and high branch standards.