Retail Team Leader: Customer-Driven Floor Lead

Asda Stores Ltd; Mansfield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing support

Ally Inclusion Network

Parental leave policies

Job summary

Asda Stores Ltd is seeking a Team Leader in Mansfield to oversee daily department operations and drive excellent customer service. You will lead by example, support colleagues, manage stock, and help new starters while solving problems on the shop floor.

You’ll collaborate with your manager to maintain high standards, keep the team motivated, and ensure a smooth, friendly shopping experience for customers.

Qualifications

• Experience working in a retail or customer-facing environment.
• Willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead the day-to-day running of the department on shift.
• Support colleagues, keep operations running smoothly and ensure good service.
• Help manage stock, support new starters and resolve issues on the shop floor.
• Work with the manager to maintain high standards and motivate the team.

Skills

Customer-focused

Supportive

Organised

Positive attitude

Team player

Reliable

Job description

Asda Stores Ltd is seeking a Team Leader in Mansfield to oversee daily department operations and drive excellent customer service. You will lead by example, support colleagues, manage stock, and help new starters while solving problems on the shop floor.

You’ll collaborate with your manager to maintain high standards, keep the team motivated, and ensure a smooth, friendly shopping experience for customers.