Retail Team Leader: Customer-Focused & Supportive

Asda Stores Ltd; Thurmaston; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Colleague discount 15%

Discounted services at Asda

Flexible pay options

Company pension

Wellbeing services

Inclusion networks

Parental leave

Recognition programme

Job summary

Asda Stores Ltd in Thurmaston is seeking a Team Leader to oversee day-to-day department operations, guide colleagues on the shop floor, and ensure customers receive great service. This full-time permanent role involves leading by example, coordinating stock, training new starters, and solving issues with the store team.

You’ll work with your manager to maintain high standards, motivate the team across shifts (days), and help deliver a smooth, customer-focused shopping experience.

Qualifications

• Experience working in a retail or customer-facing environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead day-to-day running of the department and support your team.
• Help manage stock and assist new starters on the shop floor.
• Collaborate with your manager to maintain high standards and drive customer service.
• Resolve problems on shift to keep operations smooth.

Skills

Customer focus

Team leadership

Organised

Communication

Reliability

Job description

Asda Stores Ltd in Thurmaston is seeking a Team Leader to oversee day-to-day department operations, guide colleagues on the shop floor, and ensure customers receive great service. This full-time permanent role involves leading by example, coordinating stock, training new starters, and solving issues with the store team.

You’ll work with your manager to maintain high standards, motivate the team across shifts (days), and help deliver a smooth, customer-focused shopping experience.