Retail Team Leader

Company Shop Group; Ledston; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Staff discount card

On-site parking

Pension scheme with death in service

Free tea & coffee

Grocery aid/Employee assistance

Job summary

Company Shop Group in Swarcliffe, Leeds is seeking a proactive Team Leader to drive daily operations in our Community Shop. You will lead a small team, ensuring excellent customer service and efficient shift delivery within a busy retail environment.

The role offers a 40-hour week on a 5-out-of-6 rota, with pay at £13.50 per hour and benefits including staff discount, pension, and on-site parking. Full training provided to develop leadership and HSE standards.

Qualifications

• Experience in leading a team within a retail environment.
• Ability to motivate colleagues to deliver daily tasks.
• Commitment to high standards of customer service and operations.

Responsibilities

• Lead by example and motivate the team to meet daily targets and customer service standards.
• Coordinate tasks and rostered duties to ensure smooth operation of the department.
• Support the Team Manager in daily tasks and in developing team members.

Skills

Leadership

Communication

Planning

Deadline-driven

People development

Adaptability

Job description

Join Our Team as a Team Leader based at our Community Shop in Swarcliffe, Leeds

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location: Community Shop Swarcliffe - Skanks Gardens, Stanks, Swarcliffe, Leeds, LS14 5LS

Hours: 40 hour contract per week working 5 out of 6 days on a rota basis. The hours of work are between 7am and 5pm Monday to Friday and 7am and 3pm Saturday

Please note: the successful candidate will be required to be flexible with their working hours

Rate of pay: £13.50 per hour, paid on a 4 weekly basis

Requirements

• Reporting into the Team Manager, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
• Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
• Ensure standards remain high and continually look for ways to improve
• Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
• Continuously review waste within your department and seek solutions to reduce wastage where possible

Support and assist the Team Manager with:

• Daily huddles, ensuring all tasks set are completed efficiently by team members
• Development plans of colleagues, by making recommendations and coaching rising stars
• Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
• Ensuring our colleagues uphold our culture and deliver an expectational member experience
• Any additional departmental tasks as and when required

Skills of a Team Leader

• Lead by example and uphold Company Shop Group values at all times
• Ability to build and maintain effective working relationships
• Ability to effectively plan and organise workloads
• Able to work to strict deadlines
• A want and desire to develop and progress within your role
• A commitment to your own personal development and continued learning
• To be flexible and adaptable to support the needs of the business

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• 10% colleague discount card
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership and Cycle 2 Work
• Contributory pension scheme with death in service benefit