Retail Team Lead — Inspire Excellent Customer Experience

SmartRecruiters, Inc.; Enniskillen; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Monthly bonuses

Quarterly bonuses

Company pension

Health Insurance discount

Fearless1200 incentive scheme

Job summary

Sports Direct is seeking a Supervisory leader to drive exceptional customer experience and to motivate a small in-store team. You will uphold our standards, train staff, and create an engaging workplace that reflects our brand values. Join a fast-paced environment with clear opportunities for growth and recognition.

You will lead by example, focus on delivery, and contribute to ongoing store presentation and performance. A passion for retail and a customer-first mindset are essential.

Qualifications

• Recent supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail oriented.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.

Responsibilities

• Lead a small team in an instore department.
• Role model world-class customer experience and train the team.
• Create an engaging working environment for colleagues.
• Provide on-the-spot feedback and celebrate success.
• Support meticulous store presentation and visual merchandising to align with the brand.

Skills

Supervisory experience

Retail passion

People leadership

Attention to detail

Communication skills

Ambition to excel

Brand values alignment

Job description

Sports Direct is seeking a Supervisory leader to drive exceptional customer experience and to motivate a small in-store team. You will uphold our standards, train staff, and create an engaging workplace that reflects our brand values. Join a fast-paced environment with clear opportunities for growth and recognition.

You will lead by example, focus on delivery, and contribute to ongoing store presentation and performance. A passion for retail and a customer-first mindset are essential.