Store Manager: Lead Customer Experience & Merchandising

Sports Direct; Harwell; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Bonuses

Discounts across Frasers Group brands

28 days holiday

Discounted gym membership

Employee development courses

Job summary

Sports Direct is seeking a proactive retail leader to head store operations and drive sales performance. You will coach a team to deliver a world-class customer experience, ensuring adherence to visual standards and brand guidelines.

You will be responsible for maintaining high standards, mentoring staff, and implementing development opportunities to grow the team and store performance. A strong data-driven approach and passion for retail are essential.

Qualifications

• Recent management experience and ability to lead a team.
• Passion for retail and people with a customer focus.
• Confident leader who can motivate and challenge others to deliver.
• Data-led, target-driven approach to performance.
• Detail-oriented with strong communication at all levels.
• Desire to be the best and promote brand values externally.

Responsibilities

• Lead the team and maintain standards.
• Train your team to deliver world-class customer experience.
• Create an engaging working environment and plan succession.
• Provide on-the-spot feedback and celebrate success.
• Deliver meticulous store presentation aligned with brand.
• Drive store performance and achieve commercial goals.

Skills

Management experience

People leadership

Retail mindset

Data-driven

Attention to detail

Communication skills

Ambition

Brand values

Job description

Sports Direct is seeking a proactive retail leader to head store operations and drive sales performance. You will coach a team to deliver a world-class customer experience, ensuring adherence to visual standards and brand guidelines.

You will be responsible for maintaining high standards, mentoring staff, and implementing development opportunities to grow the team and store performance. A strong data-driven approach and passion for retail are essential.