Retail Tea & Coffee Experience Advisor

Whittard of Chelsea; Ellesmere Port; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Store discount

Product allowance

Wellbeing support

Career development

Job summary

Whittard of Chelsea in Ellesmere Port is seeking a Sales Advisor to join our store team. You will deliver warm, expert service, helping customers discover the perfect brew and accessories.You'll work a flexible schedule including weekends, support tills and stock, and collaborate with colleagues to keep the store welcoming. Training and product discounts await those who thrive in a lively, customer-facing environment.

Qualifications

• Experience in fast-paced customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to work weekends and busy trading days.

Responsibilities

• Deliver outstanding customer service with warmth and confidence.
• Proactively engage customers with tastings and personalised recommendations.
• Support tills, replenish stock, and keep the store welcoming and organised.
• Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
• Adapt quickly to changing priorities and busy trading times.

Skills

Customer service

Communication skills

Flexible scheduling

Team player

Job description

Whittard of Chelsea in Ellesmere Port is seeking a Sales Advisor to join our store team. You will deliver warm, expert service, helping customers discover the perfect brew and accessories.You'll work a flexible schedule including weekends, support tills and stock, and collaborate with colleagues to keep the store welcoming. Training and product discounts await those who thrive in a lively, customer-facing environment.