Tea & Coffee Experience Specialist

Whittard of Chelsea; United Kingdom; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Monthly product allowance

Wellbeing support

Opportunities to learn and connect

Job summary

Whittard of Chelsea in the United Kingdom is seeking a Sales Advisor to join our store team. You will deliver warm, confident customer service and help visitors choose products from tea, coffee, and hot chocolate ranges.

The role requires flexibility for weekends and key trading days, with a minimum four days availability; you will be part of a welcoming team that supports your development and offers a monthly product allowance and wellbeing programmes.

Qualifications

• Previous experience in fast-paced retail or customer-facing roles.
• Excellent communication and friendly approach.
• Flexibility to work weekends and busy trading days.

Responsibilities

• Deliver outstanding customer service and help customers find the perfect brew.
• Engage customers with tastings and personalised recommendations.
• Manage tills, stock replenishment, and keep the store welcoming.
• Collaborate with colleagues to maintain smooth operations.
• Adapt quickly to changing priorities and busy periods.

Skills

Retail experience

Customer-facing

Excellent communication

Flexible schedule

Job description

Whittard of Chelsea in the United Kingdom is seeking a Sales Advisor to join our store team. You will deliver warm, confident customer service and help visitors choose products from tea, coffee, and hot chocolate ranges.

The role requires flexibility for weekends and key trading days, with a minimum four days availability; you will be part of a welcoming team that supports your development and offers a monthly product allowance and wellbeing programmes.