Customer-Focused Tea & Coffee Retail Advisor

Whittard of Chelsea; Bradley Stoke; On-site; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Store discount up to 50%

Monthly product allowance

Wellbeing support

Learning and development opportunities

Job summary

Whittard of Chelsea in the United Kingdom is seeking a friendly Sales Advisor to join our store team. You’ll deliver warm, knowledgeable service and help customers discover the perfect tea, coffee and chocolate experiences.

This role requires weekend and peak trading availability with a minimum of two days. Join a brand known for curiosity, quality and a welcoming atmosphere, where you can grow your skills and enjoy store-wide discounts.

Qualifications

• Experience in fast-paced retail or customer-facing role.
• Excellent communication and friendly approach.
• Ability to perform under pressure while maintaining service standards.
• Willingness to work flexible shifts, including weekends.

Responsibilities

• Deliver outstanding customer service and help visitors discover products.
• Engage customers with tastings and personalised recommendations.
• Assist tills, stock replenishment, and keep the store welcoming.
• Collaborate with colleagues to maintain smooth operations.
• Adapt quickly to busy trading times with a can-do attitude.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Whittard of Chelsea in the United Kingdom is seeking a friendly Sales Advisor to join our store team. You’ll deliver warm, knowledgeable service and help customers discover the perfect tea, coffee and chocolate experiences.

This role requires weekend and peak trading availability with a minimum of two days. Join a brand known for curiosity, quality and a welcoming atmosphere, where you can grow your skills and enjoy store-wide discounts.