Retail Support Analyst

Trespass; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

30 days holiday increasing

Corporate discounts

Relaxed dress code

Free parking

Job summary

Trespass in Glasgow is seeking a Retail Support Analyst to aid our UK, EU and Canada stores with stock-related issues and data handling in Excel. This office-based role focuses on accuracy in stock records and timely support to retail teams.

You will collaborate in a busy environment, communicating clearly and maintaining attention to detail, while contributing to stock control and administrative tasks. 42.5 hours per week with competitive待遇 and employee discounts.

Qualifications

• Proficient in Excel for data handling and stock reporting.
• Strong verbal and written communication skills.
• Attention to detail and accuracy in stock records.

Responsibilities

• Provide stock-related support to UK, EU and Canada stores.
• Carry out stock take investigations and format data in Excel.
• Update stock batch records and record discrepancies.
• Support stock control issues including discrepancies and thefts.
• Record transfer discrepancies and input uniform stock adjustments.
• Allocate expense codes and carry out general administrative tasks.
• Export information from till systems and format in Excel.
• Handle ad-hoc tasks within Retail Support team.

Skills

Excel

Communication

Attention to detail

Team player

Self-driven

Adaptable

Tools

MS Office

Job description

Reports to:Facilities/Compliance Manager

Location:Glasgow, office based

Salary:Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Company Introduction

Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores worldwide and an established web presence in the UK along with exciting opportunities to further expand into Poland, Canada and Germany, Trespass designs gear to suit everyone from casual adventurers to serious outdoor enthusiasts. The brand offers a wide range of products, including waterproof jackets, ski wear, hiking boots, and camping gear — all engineered to withstand the elements while offering comfort and style. Trespass prides itself on innovation and accessibility, making the outdoors open to all.

Role Overview

With a service-oriented mind-set and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom, EU and Canada.

As a Retail Support Analyst, you will be the first point of contact for any stock related issues.

You will join a team where your role will be vital to the success of the operation so being collaborative is essential.

Could you be who we are looking for?

• Are you self-driven with a can-do attitude?
• Do you have a passion for helping out others?
• Are you proficient in working with Microsoft Systems, more specifically Excel?
• Are you a strong communicator with the ability to influence both verbally and written?
• Do you pride yourself in having a good attention to detail?
• Do you enjoy working in a busy team?
• Are you open to change and happy to work in a flexible environment?

What does a typical day sound like?

• You will offer retail stores fast, consistent and high-quality support
• You will carry out stock take investigations and formatting data via excel
• You will be responsible for updating stock batch records.
• You will support with stock control issues. Ie. Discrepancies, uniform allocations, thefts
• You will record transfer discrepancies.
• You will input uniform stock adjustments.
• You will allocate expense codes.
• You will record any theft issues.
• You will carry out filing and any general administration tasks.
• Exporting information from the till system and formatting within excel
• Plus any other ad-hoc things within the Retail Support team.

Working for Trespass

• You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to
• Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors
• Relaxed dress code
• Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!

Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.