Retail Support Analyst

JR United Kingdom; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail seeks a Retail Support Analyst to provide vital support to stores across the UK. Ideal candidates will be proactive, communicate effectively, and drive improvements within the team. Enjoy a generous benefits package and the opportunity for professional growth.

Benefits

30 days holiday increasing to 32

Corporate discounts

Relaxed dress code

Free parking

Employee Assistance Programme

Qualifications

• Enjoy using your initiative and running projects.
• Strong communicator, self-driven, and detail-oriented.
• Ability to work in a busy team and adapt to change.

Responsibilities

• Provide high-quality support to retail stores.
• Manage stock control issues and investigations.
• Assist with administrative tasks and ad-hoc support.

Skills

Microsoft Systems

Communication

Attention to detail

Ability to influence

Self-driven

Collaborative

Job description

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Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8:30 am to 5:30 pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst, you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks?
• Are you self-driven with a can-do attitude?
• Have a passion for helping others?
• Proficient in working with Microsoft Systems, especially Excel?
• A strong communicator with the ability to influence both verbally and in writing?
• Good attention to detail?
• Enjoy working in a busy team?
• Open to change and flexible in your work environment?

What does a typical day look like?

• Provide retail stores with fast, consistent, and high-quality support
• Carry out stock take investigations
• Update stock batch records
• Support with stock control issues
• Record transfer discrepancies
• Input uniform stock adjustments
• Allocate expense codes
• Record theft issues
• Perform filing and general administrative tasks
• Assist with ad-hoc tasks within the Retail Support team

Working for Trespass

• 30 days holiday (increasing to 32 days after 2 years of service) for a healthy work-life balance
• Corporate discounts for you, your friends, and family
• Relaxed dress code
• Free parking
• Full access to our Employee Assistance Programme and more!

We welcome like-minded, committed individuals to join us and be part of our continued success. If this sounds like a good fit, please apply.

Salary will be determined based on experience and fit, and decided at the point of offer. If you have questions about this, please get in touch.