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Retail Support Analyst

JR United Kingdom

Chelmsford

On-site

GBP 25,000 - 35,000

Full time

5 days ago
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Job summary

A leading company in retail seeks a Retail Support Analyst to provide vital support to stores across the UK. Ideal candidates will be proactive, communicate effectively, and drive improvements within the team. Enjoy a generous benefits package and the opportunity for professional growth.

Benefits

30 days holiday increasing to 32
Corporate discounts
Relaxed dress code
Free parking
Employee Assistance Programme

Qualifications

  • Enjoy using your initiative and running projects.
  • Strong communicator, self-driven, and detail-oriented.
  • Ability to work in a busy team and adapt to change.

Responsibilities

  • Provide high-quality support to retail stores.
  • Manage stock control issues and investigations.
  • Assist with administrative tasks and ad-hoc support.

Skills

Microsoft Systems
Communication
Attention to detail
Ability to influence
Self-driven
Collaborative

Job description

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Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8:30 am to 5:30 pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst, you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

  • Enjoy using your initiative to run projects and identify opportunities through new tasks?
  • Are you self-driven with a can-do attitude?
  • Have a passion for helping others?
  • Proficient in working with Microsoft Systems, especially Excel?
  • A strong communicator with the ability to influence both verbally and in writing?
  • Good attention to detail?
  • Enjoy working in a busy team?
  • Open to change and flexible in your work environment?

What does a typical day look like?

  • Provide retail stores with fast, consistent, and high-quality support
  • Carry out stock take investigations
  • Update stock batch records
  • Support with stock control issues
  • Record transfer discrepancies
  • Input uniform stock adjustments
  • Allocate expense codes
  • Record theft issues
  • Perform filing and general administrative tasks
  • Assist with ad-hoc tasks within the Retail Support team

Working for Trespass

  • 30 days holiday (increasing to 32 days after 2 years of service) for a healthy work-life balance
  • Corporate discounts for you, your friends, and family
  • Relaxed dress code
  • Free parking
  • Full access to our Employee Assistance Programme and more!

We welcome like-minded, committed individuals to join us and be part of our continued success. If this sounds like a good fit, please apply.

Salary will be determined based on experience and fit, and decided at the point of offer. If you have questions about this, please get in touch.

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