Retail Support Analyst

JR United Kingdom; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise dynamique recherche un Retail Support Analyst pour soutenir ses magasins au Royaume-Uni. Le candidat idéal aura un fort sens du service et des compétences en Excel. Le poste implique de travailler en équipe, de contribuer à des projets variés tout en fournissant un support de haute qualité aux opérations de vente au détail. Profitez de 30 jours de congé, de rabais d'entreprise et d'autres avantages.

Benefits

30 jours de congé

Rabais pour les activités de plein air

Code vestimentaire décontracté

Parking gratuit

Accès au Programme d'assistance aux employés

Qualifications

• Autonome avec un esprit d'initiative.
• Passion pour aider les autres.
• Bon communicateur, capable d'influencer verbalement et par écrit.

Responsibilities

• Fournir un support rapide et de qualité aux magasins de détail.
• Enquêter sur les stocks et résoudre les problèmes liés au contrôle des stocks.
• Effectuer des tâches administratives générales au sein de l'équipe de support.

Skills

Communication

Initiative

Attention to detail

Teamwork

Flexibility

Proficient in Microsoft Systems

Job description

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Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8:30 am to 5:30 pm)

Role Overview

With a service-oriented mindset and the customer's best interest at heart, as a Retail Support Analyst, you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks?
• Are you self-driven with a can-do attitude?
• Have a passion for helping others?
• Proficient in working with Microsoft Systems, especially Excel?
• Strong communication skills with the ability to influence verbally and in writing?
• Good attention to detail?
• Enjoy working in a busy team?
• Open to change and flexible in your work environment?

What does a typical day look like?

• Providing retail stores with fast, consistent, and high-quality support
• Carrying out stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Carrying out filing and general administration tasks
• Performing any other ad-hoc duties within the Retail Support team

Working for Trespass

• 30 days holiday (increasing to 32 days after 2 years of service) to promote work-life balance and personal plans
• Benefit from our corporate discounts for you, your friends, and family, especially for outdoor activities
• Relaxed dress code
• Free parking, saving you from parking meters and additional costs
• Access to our Employee Assistance Programme and more!

We are looking for like-minded, committed individuals to join us and contribute to our continued success. If this sounds like a good fit, we encourage you to apply.

Salary will be determined based on experience and suitability at the time of offer. If you have questions about the salary or role, please get in touch.