Retail Supervisor NEW Middlesborough Posted today £13.50 Per Hour Middlesbrough Retail Store Team Permanent contract

Superdrug; Tees Valley; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

28 days holiday

Staff discount

Training

Sales incentives

Stream earnings app

Enhanced sick pay

Job summary

Superdrug Stores plc seeks a part-time Supervisor to help manage our Middlesborough store. You’ll support the management team with daily operations, drive sales, and ensure excellent customer service while maintaining stock levels and accurate tills.

You’ll motivate staff, handle shift coverage, and contribute to a vibrant store environment. With flexible Sun-Sat hours and a 6am start window, you’ll be central to keeping the store energized and targets met.

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer.

Responsibilities

• Support the management team with day-to-day store operations.
• Drive sales and deliver high-quality customer service.
• Keep shelves stocked and store tidy to avoid shrinkage and till errors.
• Help the team hit targets and maintain smooth store running.
• Lead by example to keep energy high in a fast-paced environment.

Skills

Supervisory experience

KPI awareness

People development

Willingness for piercing services

Tools

Point-of-sale systems

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Unit 2 Hill Street Shopping Centre, Middlesborough, Cleveland TS1 1SU

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible - availability Sun-Sat 6am start

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit… A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you’re all about leading a team, smashing targets, and building a career you’re proud of, we’ve got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that’s what makes it fun!

What you’ll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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