Retail Supervisor | Lead Team & Customer Experience

Toolstation; Ringwood; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Bonus scheme

Cycle to work

Discounts across Travis Perkins group

Training and development

Job summary

Toolstation in Ringwood is hiring a Retail Supervisor to lead daily store operations, coach the team and deliver outstanding customer service. You will help manage deliveries, stock shelves and support the Store Manager to hit targets while upholding branch standards.

Flexibility for early starts and late finishes is required; the role offers training, development opportunities and benefits including 30 days’ holiday, a pension, a bonus scheme and staff discounts.

Qualifications

• Hard work and passion; you don't need retail experience.
• Teamwork and a positive attitude; be reliable and flexible.

Responsibilities

• Supporting: stand in for Store Manager, motivate and coach the team to grow sales and hit targets.
• Unpacking deliveries, stocking shelves, cleaning the branch.
• Delivering great service and coaching the team to do the same.
• Building relationships with customers and ensuring they have what they need.
• Maintaining product availability and branch standards.

Skills

Customer service

Team leadership

Communication

Flexibility

Job description

Toolstation in Ringwood is hiring a Retail Supervisor to lead daily store operations, coach the team and deliver outstanding customer service. You will help manage deliveries, stock shelves and support the Store Manager to hit targets while upholding branch standards.

Flexibility for early starts and late finishes is required; the role offers training, development opportunities and benefits including 30 days’ holiday, a pension, a bonus scheme and staff discounts.