Retail Supervisor: Lead Service & Team Growth

Toolstation; Stafford; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Bonus scheme

Cycle to work

Save and buy as you earn

Discounts across Travis Perkins

Financial education

Recognition awards

Retailer discounts

Family friendly policies

Job summary

Toolstation is seeking a Retail Supervisor for the Lincoln Bishops Road store on a 35-hour week. You’ll be the face of Toolstation, greeting customers and delivering great service while supporting the Store Manager and running the branch efficiently.

You’ll manage early starts and late finishes, check deliveries, pick items from the warehouse and stock shelves. There’s training and development available through Toolstation Academy.

Qualifications

• Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
• A love of team work. Be happy to muck in and get your hands dirty.
• A positive attitude. Make sure that our customers have a great experience while in our branch.
• Reliability. Be there when we need you, be flexible and fun to be around.
• Yourself. Bring your whole self to work and let your true personality shine through

Responsibilities

• Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

Job description

Toolstation is seeking a Retail Supervisor for the Lincoln Bishops Road store on a 35-hour week. You’ll be the face of Toolstation, greeting customers and delivering great service while supporting the Store Manager and running the branch efficiently.

You’ll manage early starts and late finishes, check deliveries, pick items from the warehouse and stock shelves. There’s training and development available through Toolstation Academy.