Retail Supervisor | Lead a High-Performing Team & 10% Bonus

Pandora A/S; Ellesmere Port; Hybrid; GBP 24,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Monthly bonus 10–20%

Employee discount

Jewellery uniform allowance

Other benefits

Job summary

Pandora is seeking a Store Supervisor to lead the busy sales floor on weekends, coach a high‑performing team and deliver a world‑class customer experience in a fast‑paced retail environment. You’ll own daily store operations and drive results while upholding brand standards.

You’ll focus on sales, KPIs, and customer service, with responsibilities including recruitment support, cash handling, and ensuring a safe, welcoming shopping experience for every customer.

Qualifications

• Experience leading a busy sales floor and coaching a team.
• Strong track record of meeting sales KPIs.
• Excellent communication and customer service skills.

Responsibilities

• Hold daily team briefs and drive store KPIs.
• Coach sales assistants to unlock full sales potential.
• Oversee store operations and opening/closing procedures.
• Cash handling and till reconciliation.
• Deliver exceptional customer experiences.

Skills

Sales leadership

Customer service

Team coaching

Communication

Tools

POS systems

Job description

Pandora is seeking a Store Supervisor to lead the busy sales floor on weekends, coach a high‑performing team and deliver a world‑class customer experience in a fast‑paced retail environment. You’ll own daily store operations and drive results while upholding brand standards.

You’ll focus on sales, KPIs, and customer service, with responsibilities including recruitment support, cash handling, and ensuring a safe, welcoming shopping experience for every customer.