Retail Supervisor Catterick Garrison Superstore

Cancer Research UK; Scotton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Generous leave

Travel discounts

Tech discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking an inspirational Superstore Supervisor (homeware) to lead the commercial running of the department at our store in Catterick Garrison. The role is part-time (30 hours) on a 6-month fixed-term contract, with a salary of £13.19 per hour plus benefits.

You will manage display, stock, standards, and layout, while driving targets and providing excellent customer and donor service. You will also support fundraising events and supervise staff and volunteers as required.

Qualifications

• Experience supervising and inspiring a diverse team.
• Comfort in a fast-paced, customer-facing retail environment.
• Ability to build relationships and communicate effectively.
• Creative and proactive mindset with leadership skills.

Responsibilities

• Take responsibility for the commercial running of the homeware department.
• Manage display, merchandising, stock, shop standards and layout.
• Work with management to meet targets for donated stock, cash, gift aid, and sell-through.
• Lead by example and provide excellent customer and supporter service.
• Support fundraising events and deputise for management when needed.
• Assist with training and keyholder duties; some manual handling involved.

Skills

Team leadership

Customer service

Commercial awareness

Communication

Initiative

Adaptability

People management

Job description

Endless pre-loved items. A talented team. One clear purpose. Superstore supervisor (homeware) £13.19 per hour plus benefits Reports to: Superstore manager Department: Trading Contract: 6 months fixed term Hours: Part time 30 hours per week Location: Catterick Garrison Closing date: Sunday 22nd November 2026 23:55 Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you. We’re looking for an inspiring superstore supervisor to join Cancer Research UK’s trading team in our homeware department.

What will I be doing?

• Taking responsibility for the commercial running of the homeware department.
• This includes display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
• Working alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
• Leading by example and providing excellent customer and supporter service.
• Supporting the organisation and delivery of creative fundraising events for your store.
• Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• Experience of supervising and inspiring a diverse team of people.
• Comfort working in a vibrant and fast-paced customer facing environment.
• The ability to create relationships and communicate well.
• Commercial awareness.
• Adaptability to changing situations.
• Creativity and an ability to use your initiative and provide direction to a team.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [e-mail] or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.