Retail Store Assistant Hartlepool Superstore

Cancer Research UK; Tees Valley; In loco; GBP 15.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Descrizione del lavoro

Cancer Research UK is seeking a part-time Retail Store Assistant for the Hartlepool Superstore. The role is 20 hours per week, permanent, with a starting hourly rate of £12.71 plus benefits. You will report to the Shop Manager and join the Trading department, contributing to fundraising and community engagement.

The position involves customer service, shop upkeep, and occasional keyholder duties. Interviews are scheduled for late October with start dates in November.

Mansioni

• Providing excellent customer and supporter service.
• Achieving ambitious sales and fundraising targets with the shop team.
• Maintaining shop standards, including visual presentation and health and safety.
• Building relationships with local community and Cancer Research UK colleagues.
• Supporting fundraising events to meet targets.
• Taking keyholder responsibilities as required (training provided).
• Handling manual tasks and light physical activity during shifts.

Descrizione del lavoro

Retail Store Assistant

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail Store Assistant £12.71 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Hartlepool Superstore

Contract: Permanent

Working hours: Part time 20 hours per week

Closing date: Sunday 18th October 2026 23:55

Interviews will be held Wednesday 28th - 29th October with start dates from 11th November

The internal title for this role is Shop Assistant. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Equality, Diversity, and Inclusion

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

Any offer of employment for this role will be subject to a satisfactory basic DBS check.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

Company Vision

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.