Retail Department Supervisor Basildon Superstore

Cancer Research UK; Basildon; On-site; GBP 21,000 - 26,000; Part time

Job summary

Cancer Research UK is seeking an inspiring Superstore Supervisor for our clothing/fashion department in Basildon. You’ll support the superstore management team to maximise sales and fundraising targets while representing the charity’s brand in the community.

This is a 6-month fixed-term, part-time role (30 hours per week) with a GBP 13.19 per hour rate, based in the Basildon Superstore. You’ll lead by example, develop a diverse team, and deliver excellent customer experiences.

Qualifications

• Experience of supervising and inspiring a diverse team.
• Comfort in a vibrant, fast-paced customer-facing environment.
• Ability to create relationships and communicate well.
• Commercial awareness.
• Adaptability to changing situations.
• Creativity and initiative to lead a team.
• Flexibility to cover store rota needs.

Responsibilities

• Oversee commercial running of clothing/fashion dept, merchandising, stock, shop standards.
• Meet targets for donated stock, cash, gift aid, avg selling price, stock processing.
• Lead by example with excellent customer and supporter service.
• Support organisation and delivery of fundraising events.
• Supervise colleagues and volunteers; assist with training and keyholder duties.
• Handle manual handling tasks as required.

Skills

Team supervision

Customer facing

Relationship building

Communication

Commercial awareness

Adaptability

Leadership initiative

Job description

Role Details

Superstore supervisor (clothing/fashion)

£13.19 per hour plus benefits

Reports to: Superstore manager

Department: Trading

Contract: 6 months fixed term

Hours: Part time 30 hours per week

Location: Basildon Superstore

Closing date: Friday 2nd October 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: Sunday 4th October 2026 23:55

NOTE: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About Us

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you.

About the Role

We’re looking for an inspiring superstore supervisor to join Cancer Research UK’s trading team in our clothing/fashion department. You’ll be acting as an ambassador for Cancer Research UK, supporting the superstore management team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

Responsibilities

• Taking responsibility for the commercial running of the clothing/fashion department. This includes display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.


• Working alongside the superstore management team to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.


• Leading by example and providing excellent customer and supporter service.


• Supporting the organisation and delivery of creative fundraising events for your store.


• Deputising for the superstore management team by assuming additional responsibilities including supervision of colleagues and volunteers, assisting with team training and undertaking keyholder responsibilities when required.


• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Requirements

What are you looking for?

• Experience of supervising and inspiring a diverse team of people.


• Comfort working in a vibrant and fast-paced customer facing environment.


• The ability to create relationships and communicate well.


• Commercial awareness.


• Adaptability to changing situations.


• Creativity and an ability to use your initiative and provide direction to a team.


• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What You’ll Get

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Eligibility & Diversity

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

About Cancer Research UK

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.