Retail Supervisor & Assistant — Customer Focus, Training

James-Hall-; Shildon; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Loyalty Pay (hourly uplift)

Staff discount 20%

Nest pension and life insurance

Learning & development

Grocery Aid support

Job summary

James Hall & Co. Ltd. is recruiting a Retail Assistant to provide friendly, high-quality service across our SPAR stores. You will work within a supportive team to keep the store running smoothly and ensure every customer has a positive experience.

The role covers till operation, stock replenishment, and maintaining security, with a focus on accurate cash handling and cost control. Training and progression are available.

Qualifications

• Reliable and approachable with a passion for customer service.
• Friendly and welcoming, making customers feel valued.
• Hardworking and motivated with a positive attitude.
• Flexible and adaptable in a busy retail environment.
• Responsible and trustworthy, especially with cash and stock.

Responsibilities

• Maximising sales by delivering excellent customer service.
• Controlling costs and reducing waste.
• Operating the till and handling cash accurately.
• Managing stock levels and replenishing as needed.
• Maintaining store security in line with company procedures.

Skills

Customer service

Cash handling

Stock management

Teamwork

Flexible

Job description

James Hall & Co. Ltd. is recruiting a Retail Assistant to provide friendly, high-quality service across our SPAR stores. You will work within a supportive team to keep the store running smoothly and ensure every customer has a positive experience.

The role covers till operation, stock replenishment, and maintaining security, with a focus on accurate cash handling and cost control. Training and progression are available.