SPAR Shildon- Retail Assistant/Supervisor

James-Hall-; Shildon; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Loyalty Pay (hourly uplift)

Staff discount 20%

Nest pension and life insurance

Learning & development

Grocery Aid support

Job summary

James Hall & Co. Ltd. is recruiting a Retail Assistant to provide friendly, high-quality service across our SPAR stores. You will work within a supportive team to keep the store running smoothly and ensure every customer has a positive experience.

The role covers till operation, stock replenishment, and maintaining security, with a focus on accurate cash handling and cost control. Training and progression are available.

Qualifications

• Reliable and approachable with a passion for customer service.
• Friendly and welcoming, making customers feel valued.
• Hardworking and motivated with a positive attitude.
• Flexible and adaptable in a busy retail environment.
• Responsible and trustworthy, especially with cash and stock.

Responsibilities

• Maximising sales by delivering excellent customer service.
• Controlling costs and reducing waste.
• Operating the till and handling cash accurately.
• Managing stock levels and replenishing as needed.
• Maintaining store security in line with company procedures.

Skills

Customer service

Cash handling

Stock management

Teamwork

Flexible

Job description

Job Description

Posted Wednesday 12 August 2026 at 00:00

Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve.

We’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.

Contract Type: Permanent / Part Time
Hours of work: 24 hours (Supervisor) / 16 hours (Retail assistant)

About the Role

As a Retail Assistant, you’ll be at the heart of providing fantastic service to our customers. You’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.

Here’s What You Can Expect to be Doing

You’ll play a key role in the daily running of the store, including:

• Maximising sales by delivering excellent customer service
• Controlling costs and reducing waste
• Operating the till and handling cash accurately
• Managing stock levels and replenishing as needed
• Maintaining store security in line with company procedures

A Few Things About You

We’re looking for people who are reliable, approachable, and enthusiastic about customer service. You should also be:

• Friendly and welcoming, making every customer feel valued
• Hardworking and motivated with a positive attitude
• Flexible and adaptable in a busy retail environment
• Responsible and trustworthy, particularly when handling cash and stock
• Keen to contribute to a team and support colleagues

Why Join Us?

We believe in rewarding our colleagues. That’s why when you join us, you’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.

• Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
• 20% Staff Discount - Enjoy 20% off your shopping in our company-owned SPAR stores - perfect for those everyday essentials and treats.
• Pension & Life Insurance - You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
• Learning & Development - Whether you're looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
• Grocery Aid Support - Access free, confidential, 24/7 support through Grocery Aid - offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.

For more information about us and the benefits we offer, please head over to our careers page.