Retail Supervisor (16 hrs)

Deichmann SE; Lancashire; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Part-time 16h/week

Hourly sales commission

Job summary

Deichmann SE in Blackpool is seeking a Retail Supervisor for 16 hours per week. You will lead the store team, open/close procedures, manage cash handling, and ensure an excellent customer experience. A part-time role with potential for growth in a busy footwear retail environment.

The position offers an hourly rate of up to £13.91, plus non-contractual hourly sales commission, and requires a proactive, customer-focused mindset with the ability to work flexibly across days.

Qualifications

• Previous supervisory experience preferred.
• Experience handling cash and banking tasks.
• Strong customer service orientation.
• Ability to lead and motivate a team.
• Experience with stock replenishment and merchandising.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open/close the store, handle cashing up and admin duties.
• Deliver exceptional customer service and maintain product knowledge.
• Promote and upsell complementary products during sales.
• Support management to hit store targets and KPIs.
• Ensure merchandise is well displayed and refreshed.
• Process stock deliveries and transfers.
• Address customer queries and complaints.

Skills

Supervisory experience

Cash handling

Customer service

Team leadership

Stock replenishment

Tools

POS system

Job description

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on [e-mail] including the advert reference.

Blackpool - Retail Supervisor (16 hrs)

Job reference : 000043-2026-038143

Full time/Part time : 16 hour contracts available

Location : 4 Houndshill Shopping Centre, Victoria Street, Blackpool, FY1 4HU

Start date : Immediately

Purpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Blackpool store. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 16 hours per week.

Ideal candidate : If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay : up to £13.91 per hour + non contractual, hourly sales commission.

closing additional information : If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!